FS

Farouk Saeed

Direct Account Manager (DAM) at Vodafone

Work Experience

  • Direct Account Manager (DAM)

    Vodafone

    Feb 2025 - Present -6 months

    • Job Details:Managing and growing a portfolio of direct business accounts. Ensuring client satisfaction and retention through tailored solutions and dedicated service. Collaborating with internal teams to ensure service delivery aligned with SLAs and KPIs. Developing new business opportunities to achieve sales targets.
  • VGE Acquisition Account Manager (Hybrid)

    Vodafone

    Jan 2024 - Jan 2025 -1 yr

    • Job Details:Acquired and onboarded new enterprise clients, achieving and surpassing sales quotas. Acted as a liaison between clients and internal departments to ensure smooth onboarding. Coordinated internal efforts to meet client-specific project milestones. Maintained strong relationships with stakeholders and ensured high customer satisfaction.
  • Broker

    Property City

    Aug 2022 - Aug 2023 -1 yr

    • Job Details:Top performer in the first month and ranked second for the quarter. Negotiated property deals and facilitated client-property matching. Handled multiple client accounts simultaneously in a fast-paced sales environment.
  • Sales Support Advisor

    Aug 2020 - Aug 2022 -2 yrs

    • Job Details:Acted as the single point of contact (SPOC) for the team, coordinating with multiple departments. Provided operational and administrative support to the sales force. Gained manager's trust quickly and helped streamline workflow processes.
  • Education

    • Bachelor's Degree in Sociology

      Cairo University (CU)

      Jan 2024 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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