Basic Info

Faried Fouad

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Operations Coordinators at Business School Netherlands

Experience Details

Operations Coordinators

Administration

Experienced (Non-Manager)

-Advise students on registration procedures and ensure submission of documents
-Employ and oversee the evaluation of academic faculty.
-Conduct orientation sessions to prospect students.
-Advises students in relation to their files. Ensures the application of academic regulations and deadlines.
-Compiles information, verifies and updates schedules and calendar entries.
-Coordinates administrative processes relating the submission of thesis and dissertations.
-Ensures that tuition fees and other student fees are properly assessed and paid.
-Assists the Marketing team in their promotional and sales efforts for the BSN by providing knowledge and advice when required, as well as attending client visits when needed.
-Report any academic or operations related issues to the management and coordinate in resolving issues thereof.


Company Details

Business School Netherlands (multinational)

Cairo, Egypt

11-50 employees

Education

http://www.bsn.eu/egypt/

Jan 2016 to present (1 year 6 months)
Account Supervisor -School of Business programs at Notting Hill College

Experience Details

Account Supervisor -School of Business programs

Administration

Experienced (Non-Manager)

-Academic adviser for business school programs such as MBA, Mini MBA, professional diplomas and short courses.
-Presented a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc. –by phone, in person, and email.
-Respond to both in-person and over email promptly with any inquiries.
-Ensure high-quality service provided to students throughout the sessions.
-Maintained report with customers and team by arranging continuing contacts; researching; setting priorities; resolving problem situations.
-Responsible for developing students’ schedules, materials and recording their attendance.
-Responsible for building students database.
-Managed the processing of installment payments.
-Responsible for executive manager general meeting support: arranging demo session with new instructors, follow up calls, schedules.
-Provided support for Marketing/Communications: maintain the mailing list, Facebook events, and campaigns; reply to customers’ inquiries.
-IT Specialist: helped monitor staff needs, assist staff with problem-solving and handling computers maintenance.
-Advisor with NHC team who attends Employment Fair 2015 at the Future University.
-Team Leader for the graduation party June 2015, at Novatel Airport Hotel


Company Details

Notting Hill College (multinational)

Cairo, Egypt

11-50 employees

Education

http://www.nhc-egypt.uk/business

Feb 2014 to Dec 2015 (1 year 10 months)

Education

B.Sc. Tourism and Travel Management in Tourism and Travel Management

Education Details

B.Sc. Tourism and Travel Management

Tourism and Travel Management, Airlines & Hospitality

The High Institute for Tourism and Hotels (EGOTH) In Luxor, Egypt

C / Good / 65 - 75%

N/A

N/A

The High Institute for Tourism and Hotels (EGOTH) In Luxor
2007 - 2011

Certifications

Mini MBA
May 2015

Certificate details

Mini MBA

May 2015

A+

N/A

N/A

Notting Hill College

N/A

Training and Courses

SEO at Lynda
Sep 2016

Training/Course Details

SEO

Sep 2016

Lynda

N/A

Training/Course Details

Efficient Time Management

Oct 2016

Lynda

N/A

Training/Course Details

Social Media

Jun 2014

Social Business Kits -SB Kits

With Kareem Samara

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Account Supervisor -School Of Business ProgramsAdministrationAirlines & HospitalityArabicBusiness School NetherlandsCreativeCustomer RelationCustomer ServiceCustomer-orientedDetails-orientedEducationEfficient Time ManagementEnglishFrenchHuman ResourcesITInformation Technology (IT)Innovative CultureInternet ResearchMarketing FundamentalsMeaningful WorkMicrosoft ExcelMicrosoft WordMini MBANetworksNotting Hill CollegeOperationsOperations CoordinatorsOrganizerSEOSale (B2C)Social MediaTeam PlayerTourism And Travel ManagementTyping Speed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

5-7 years

Typing Speed

Typing Speed

: Advanced

: High

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Intermediate

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

SEO

SEO

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Networks

Networks

: Intermediate

: Medium

:

Less than 1 year

Customer Relation

Customer Relation

: Intermediate

: Medium

:

1-3 years

Sale (B2C)

Sale (B2C)

: Intermediate

: High

:

3-5 years

Social Media

Social Media

: Intermediate

: Extreme - I love it!

:

1-3 years

IT

IT

: Intermediate

: High

:

3-5 years

Operations

Operations

: Intermediate

: High

:

1-3 years

Marketing fundamentals

Marketing fundamentals

: Beginner

: High

:

Less than 1 year

Human Resources

Human Resources

: Beginner

: High

:

Less than 1 year

Key Skills

Customer-oriented, Creative, Organizer, Details-oriented, Team Player

Online Presence

www.linkedin.com/in/fariedmfhttps://www.facebook.com/faried.mf1https://twitter.com/FariedMFMhttps://plus.google.com/u/0/+FariedMFM

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