
Farid Youssef Tripoli
Chief Information Officer “CIO” at Pyramids Freight Services
Obour City, Cairo, EgyptWork Experience
Chief Information Officer “CIO”Full Time
Pyramids Freight Services
Apr 2015 - Present -10 yrs, 3 months
Egypt , Cairo
- Job Details:• Define and implement the ICT strategy and governance, determine necessary resources and business needs for the companies’ group of the organization and its Companies (Pyramids Freight Services EGY, CHINA, and the USA, World Shipping Alliance - USA, Cornerstone marine - EGY, Freight Gate - EGY, Fast Track Shipping - CHINA). • Responsible for the provision of ICT infrastructure services and IT support for the company including desktop applications, IT security, and ERP Forwarding System • Defines Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness for ensuring that Company's strategy runs efficiently and effectively by achieving its mission and objectives. •Develops solutions by preparing and evaluating alternative workflow solutions to define and troubleshooting software application issues. •Participate in monthly meetings with the IT network team to Defines by Consult the role of the IT system in the organization to evaluating procedures and processes to be resolved, and report progress on a monthly basis to the CEO. •Assist and Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage and Manages all system backup and restore protocol. •Monitors system performance and implements performance tuning. •Controls solution by establishing specifications; coordinating production with programmers. •Validates results by testing programs to ensure that the systems work as expected •Ensures Train the system’s end-users and write instruction manuals. •Prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile.
IT Specialists Manager and System analysisFull Time
Investia Capital Group
Nov 2009 - Apr 2015 -5 yrs, 5 months
Egypt , Cairo
- Job Details:• Responsible for the provision of IT infrastructure services and IT support for the Group of the companies (Investia Venture Capital, Arab Company for Foreign Trade, Imdaad Logistics, and SEA Capital…. Etc.) including desktop applications, Local area, Wide area networks, and IT security. •Provide system-level support of multi-user operating systems, and associated subsystems •Provide technical expertise and recommendations in assessing and implementing new software, projects, and initiatives to support and enhance our ERP software including GPRS, GPS, and A-GPS Tech. •One of the responsible Persons in planning and implementing Decision Making in our New Investment projects •Assist in troubleshooting software application issues. •Assist network administrator with application installation and testing. •Participate in monthly meetings with the IT network team to discuss progress and issues to be resolved and report progress on a monthly basis to the CEO. •Install new / rebuild existing servers beside configure hardware peripherals, services, settings, directories, storage, manages all system backup and restore protocol. •Monitors system performance and implements performance tuning.
Tech support Assistant managerFull Time
Travel Port GDS Tech. agent (Bi com Power)
May 2006 - Nov 2009 -3 yrs, 6 months
Egypt , Cairo
- Job Details:• Supporting customers for the GDS Global Distribution Systems for Ticketing named World-Span, Galileo Desktop & SITA System •Providing support and high-quality service for Travel port & SITA customers which between 930 sites around Egypt and also most airways companies •Maintaining and analyze, troubleshoot, and repair computers and Network systems for all errors that happened on the customer site •Support remote users via remote control software and telephone •Analyzing all Internet Performance and synchronization with GDS Web-Based Application in addition to company Networks including network ports •Maintaining all computer brands and compatibles worked in this environment such as IBM Lenovo, HP, DELL. •Maintaining all dot-matrix printers’ work in this environment such as OKI series, TI810, Data South A3300.
System Engineer " Windows"Full Time
ENGINEERING CENTER FOR ENERGY AND INDUSTRY (ECEI)
Nov 2003 - May 2006 -2 yrs, 6 months
Egypt , Cairo
- Job Details:• Responsible for the process by which the completion of PQQs and ITTs is managed. to complete everything from ensuring compliance, to responding to questions. •Bidding Engineer of Fixed, intelligent Network and Technical Support Services • Providing competitive and high-quality tenders document and relevant business suggestions for quotation, making a presentation, and negotiating to clarify the tender with customers, Responsible for bidding projects. • Responsible for prepare supporting documents, model answers, and case studies of previous contracts. These can be work-shopped and quality assured in order to guarantee the strongest possible bid. • One of the Responsible persons for IT infrastructure services and IT support for a sub-company working in the ISP field named Laser Way. • one of the systems engineer's team in the new company's projects. •Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project / operational requirements. •Monitor and maintain the company’s network systems and servers Identifies, documents, and implement solutions for problems and performing all possible technical troubleshooting steps to solve the problems and service requests. •Responsible for monitoring and managing server which working in my zone
Education
B.Sc. in Computer Science in Computer Science
The Higher Institute of Computer Science and Technology opticsJan 1998 - Jan 2002 - 4 yr
High School - Thanaweya Amma
Tabary El Hegaz SchoolJan 1998
Achievements
Interconnected information management to deliver value-based programs with commitment and achievement of enterprise goals in : Business Analytics Data Governance Performance Management Data Quality Enterprise information Mgmt Data Integration With 17+ Years of experience in the IT career, has helped me get a grip of That field, and helped me to enhance my career position, as well as my coursework. As well as my Practices and experience as an IT Executive has gave me the chance to gain and manage the information technology needs and systems of their employers, including database analysis implementation and networks Solutions, ensuring systems security and troubleshooting computer's issues throughout their organizations. And that is through my work in a very professional companies with some of leading creative team and have gained considerable experiences in handling critical situations. My ability to manage all these critical Issues is readily transferable to your operation.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
IELTS preparation course (AUC)
AUC·2019SAP Basis Certification Course SCN
Eagle 2000·2015Microsoft Certified IT Professional (MCITP 2008)
Yat center Education·2012CISCO Certified Network Associate (CCNA)
Yat center Education·2007Microsoft System Engineer (MCSE 2003)
2005Microsoft System Engineer (MCSE 2003)
Yat center Education·2004Computer Electronic Maintenance.
Yat center Education·2003Computer Maintenance. I , II , III Expert Level
Yat center Education·2002