Farah Galal – Service Advisor at Jobs Global

Work Experience

Aug 2015 - Present -9 yrs, 11 months

Egypt , Cairo

Job Details:Learning about the specific nature of the Pre-Authorization request  Investigating policy coverage and fully explaining the findings to customers.  Helping a customer assess which providers are in network and covered.  Advising customers regarding co-pay levels for seeking medical care outside the covered network.  Helping customers understand various pieces of insurance paperwork and answering questions with regard to insurance premium payments.  Helping customers troubleshoot specific financial issues and directing them to the most appropriate people within my organization

Jun 2014 - Jul 2014 -1 month

Egypt , Cairo

Job Details:Assess clients’ needs and present suitable promoted products.  Liaise with and persuade targeted doctors to prescribe our products utilizing effective selling skills and performing cost-benefit analysis.  Provide product information and deliver product samples.  Attend sales meetings, conference calls and training sessions.  Build positive trust relationships to influence targeted group in the decision making process.  Monitor and analyse data and market conditions to identify competitive advantage.  Keep accurate records and documentation for reporting and feedback.  Pursue continuous learning and professional development and stay up-to-date with latest medical data.