
Farah Abdelghany Muhammed
Quality assurance specialist
Mokattam, Cairo, EgyptWork Experience
Quality Assurance AnalystFull Time
- Job Details:Reviewed staff performance through live monitoring to identify issues and optimize daily operations. Utilized a quality monitoring data management system to track team and individual performance. Prepared and analyzed internal and external quality reports for management review. Conducted calibration sessions to ensure consistency in quality assessments. Created and maintained standardized workflows and procedures. Provided recommendations for process improvements to enhance accuracy and efficiency. Gathered customer feedback to enhance NPS and communicated insights to the company. Addressed challenges in attracting, retaining, and converting dissatisfied customers into loyal clients.
Education
Bsc Petroleum Geophysics in Faculty of Sience
Ain Shams University (ASU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Millennium Language SchoolJan 2013
Skills
Languages
English
AdvancedRussian
AdvancedFrench
Intermediate
Training & Certifications
Yard trip
Halliburton Training Centre·2015Training
PetroAmir Petroleum Company·2015Training
Badr El-Din Petroleum Company·2015Ultimate Seismic guide
Ain Shams University·2015Ultimate seismic guide
EAGE ASUSC·2015Oil Cycle from exploration to operations
Ain Shams University·2015Oil Cycle from Exploration to Operations
EAGE ASUSC·2015G&G workshop
Ain Shams University·2015G&G workshop
AAPG ASUSC·2015Training
Halliburton training centre ·2014Training
PetroGulf Misr Petroleum Company·2014