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Farah Mohamed Tarek Ezz Elarab

Sales and marketing executive, Customer

Haram, Giza, Egypt

Work Experience

  • relationship ManagerFull Time

    Baytak.me

    Jul 2016 - Present -9 yrs

    Egypt , Cairo

    • Job Details:We promote offers, resell new offers, show demos for customers, help them with all they need beginning of showing the packages, having a demo case, selling the product, helping with activating the package, helping with the filtration, renewing the packages, and maintaining a long good relationship with the customers.
  • Senior sales and customer serviceFull Time

    CIB

    Mar 2015 - Jul 2016 -1 yr, 4 months

    Egypt , Giza

    • Job Details:helping and assisting customers through all the products of the bank, doing account survys, doing mathmaical calculation to assist the customers, cross and over selling the products, doing all account transactions.
  • Technicial Support AdvisorFull Time

    Vodafone Egypt

    Jun 2012 - Feb 2015 -2 yrs, 8 months

    Egypt

    • Job Details:Handling customers inquires regarding any issues with internet or network on their smart phones and modems, USB sticks, MIFI and other smart devices connected with a Vodafone sim card, we are serving the Irish customers and handling everything regarding their accounts and network issues in their areas
  • Airline TicketingFull Time

    Expedia

    Mar 2012 - Jun 2012 -3 months

    Egypt , Giza

    • Job Details:Do online ticketing on saber system to the customers in Canada to do vacancies all over the world handling the vacancy from A to Z from taking the plane to the hotel and getting back home.
  • Education

    • Bachelor's of Arts in Economics and Politicial science

      Cairo University (CU)

      Jan 2008 - Jan 2011 - 3 yr

    • High School - Thanaweya Amma

      British Acadamy "Hafer Elbaten"

      Jan 2007 

    Achievements

    member of SENCRO 2011 Scholarship in EDU Egypt Attending HR in AUC

    Skills

    • Sales
    • banking and business development
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Powerpoint
    • Customer Service
    • International Relations

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate

    Training & Certifications

    • HR

      AUC·2016
    • Mini MBA

      MBA modules·2014
    • Data and Sound EDU course

      EDU and Minsitery of mass communication·2011
    • Berlitiz English

      Berlitiz corporte operations projects unit ·2010
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