
Farah Mohamed Tarek Ezz Elarab
Sales and marketing executive, Customer
Haram, Giza, EgyptWork Experience
relationship ManagerFull Time
- Job Details:We promote offers, resell new offers, show demos for customers, help them with all they need beginning of showing the packages, having a demo case, selling the product, helping with activating the package, helping with the filtration, renewing the packages, and maintaining a long good relationship with the customers.
Senior sales and customer serviceFull Time
CIB
Mar 2015 - Jul 2016 -1 yr, 4 months
Egypt , Giza
- Job Details:helping and assisting customers through all the products of the bank, doing account survys, doing mathmaical calculation to assist the customers, cross and over selling the products, doing all account transactions.
Technicial Support AdvisorFull Time
- Job Details:Handling customers inquires regarding any issues with internet or network on their smart phones and modems, USB sticks, MIFI and other smart devices connected with a Vodafone sim card, we are serving the Irish customers and handling everything regarding their accounts and network issues in their areas
Airline TicketingFull Time
Expedia
Mar 2012 - Jun 2012 -3 months
Egypt , Giza
- Job Details:Do online ticketing on saber system to the customers in Canada to do vacancies all over the world handling the vacancy from A to Z from taking the plane to the hotel and getting back home.
Education
Bachelor's of Arts in Economics and Politicial science
Cairo University (CU)Jan 2008 - Jan 2011 - 3 yr
High School - Thanaweya Amma
British Acadamy "Hafer Elbaten"Jan 2007
Achievements
member of SENCRO 2011 Scholarship in EDU Egypt Attending HR in AUC
Skills
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
HR
AUC·2016Mini MBA
MBA modules·2014Data and Sound EDU course
EDU and Minsitery of mass communication·2011Berlitiz English
Berlitiz corporte operations projects unit ·2010