Farah Khaled

Sales Person

• Job Details:Managed client portfolios and advised on investment opportunities in global markets. Built and maintained strong relationships with high-net-worth clients. Conducted market research and analysis to identify profitable investment options. Met and exceeded monthly sales targets and revenue goals. Delivered presentations to clients explaining market trends and investment strategies. Collaborated with financial analysts and trading teams to provide customized solutions. Handled client onboarding, account management, and after-sales support. Maintained up-to-date knowledge of global financial markets, products, and regulations. Demonstrated excellent negotiation, communication, and closing skills.

Customer Support Representative

• Job Details:Responded to customer inquiries via phone and email, providing timely and accurate information. Resolved customer complaints efficiently to ensure high satisfaction levels. Handled billing, technical support, and account management issues. Followed up with customers to ensure complete resolution of issues.

Customer Support Representative

• Job Details:Handled inbound and outbound customer calls in a professional and efficient manner. Resolved customer complaints and inquiries, ensuring high customer satisfaction. Provided accurate information about products, services, billing, and technical support. Escalated complex issues to appropriate departments when necessary. Met daily and monthly performance targets for call handling time, customer satisfaction, and issue resolution. Maintained up-to-date knowledge of company products, services, and promotions.