FE
farah elhout
Customer Information Officer at Arab Bank
Cairo, EgyptWork Experience
Customer Information OfficerFull Time
Arab Bank
Apr 2016 - Present -9 yrs, 3 months
Egypt
- Job Details:Fulfilling customer needs with proper bank`s products, handling their requests and responsible for custody items.
Retail Credit AnalystFull Time
Arab bank
Mar 2011 - Feb 2014 -2 yrs, 11 months
Egypt , Cairo
- Job Details:• Analyze retail loans and credit cards requests in compliance with policies, procedures and operational risk framework, as well as following up pending issues with branches and other concerned departments. • Reviewing and analyzing documents against our credit policy, with the goal of getting the loan for an underwriting decision. • Determine if a client will be able to meet financial obligation to pay back a loan.
Customer Relationship OfficerFull Time
Arab Bank
May 2010 - Mar 2011 -10 months
Egypt , Cairo
- Job Details:Respond to customer questions and concerns, solving their problems, and cross selling bank’s products through explaining the benefit of separate or combined services .
Education
Bachelor's Degree in Economic
Cairo University (CU)Jan 2009
Languages
English
FluentFrench
Intermediate