Basic Info

Fayrouz Ali

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Operation Admin Assistant at AlMansoori Specialized Engineering

Experience Details

Operation Admin Assistant

Administration, Customer Service/Support

Experienced (Non-Manager)

- Arranging Crew Change.

- Tender’s handling starts from receiving invitations & corresponding, released the requirements & inquiries and put it in a professional shape to meet the qualifications are demands in the tender [prepare schedules using Excel sheets for the commercial offer, present the company presentation in power point, collecting the Technical offer etc.].

- Co-ordinate Operations Manager’s incoming/ outgoing calls in a courteous and professional style to answer clients' calls and queries.

- Co-ordinate and arrange Operations Manager’s business trips, Booking of Airline tickets, as well as co-ordination to collect passports/work permits/ Visa’s etc. also make the Hotel’s reservations.

- Receive & route all correspondences Emails/ fax’s etc. through Operations Manager’s including follow-up as required.

- Perform Secretarial jobs (typing, filing, receive, dispatch & distribute mails, correspondences, faxes etc.)

- Prepare Assessment Schedule of MSEEG division’s employees beginning of each year and follow up the same throughout the year.

- Maintain copies of training certificates and update employees training record.

- Initiate documents for employees' increment, promotion, transfer, leave applications etc.

- Receiving, logging and distribution of Daily Time Sheets.

- Ensure that the company Health, Safety and Environment Policy and Procedures are strictly followed at all times and the set objectives are met.

- Report dangerous situation (DSF) and near misses to avoid accidents and also minimize damage to the environment you are working and respond correctly in any emergency situations.

- Report all defects and events including substandard act or condition, which may affect HSE Control and Actively support and co-ordinate in HSE matters.

- Perform work in a safe manner and refrain unsafe practices.

- Participate positively in safety meeting and propose suggestions to improve safety.


Company Details

AlMansoori Specialized Engineering (multinational)

Cairo- Maadi, Egypt

More than 1000 employees

Oil and Gas, Engineering Services

www.almansoori.biz

Jul 2011 to present (5 years 5 months)
Executive Secretary at Hands-on Managegment Consulting

Experience Details

Executive Secretary

Administration

Experienced (Non-Manager)

• Prepare all required documentations & forms regarding requested tenders, ensure the timely submission of proposals.
• Adjust the formatting of required reports and proposals.
• Support company departments in all administration related matters in order to achieve the overall company business objectives.
• CEO's personal assistant.
• Book air tickets domestic and international.
• Prepare the hotel accommodation booking for all staff members according to the business needs,
• Keep updating the records, files and Clients' Database.
• Maintain all company files and records, as well as complete all data entry into website.
• Order and maintain office supplies and forms.
• Support colleagues in any technical problem they may face with their computers.


Company Details

Hands-on Managegment Consulting

Cairo - Maadi, Egypt

11-50 employees

Management Consulting

www.hands-onme.com

Dec 2006 to Jul 2011 (4 years 7 months)
Administrative Assistant at Loders Croklaan

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

Travel Arrangements:

- Hotel booking in & out side Egypt.

- Arrange transportation, meet & assist services via travel agency.

- Arrange for issuing visas.

- Reserving restaurants for meetings and events.

Finance:

- Recording vendors and suppliers’ invoices on SAP.

- Track the payment and issuing cheques.

Logistics Tasks:

- Translate importing labels into Arabic; e-mail to headquarter to be printed on the imported products cartons.
- Record and send commission statement to agents.

- Design export stickers on the Excel.

- Track raw material report daily.

Secretarial tasks

- Help colleagues in any problem with their PC’s.

- Daily server backup task.

- Do all secretarial work

- Watch & purchase stationery of office.

- Type Arabic & English correspondences


Company Details

Loders Croklaan (multinational)

Cairo - Maadi, Egypt

More then 1000 employees

Manufacturing

http://middleeast.croklaan.com/

Jul 2002 to Oct 2006 (4 years 3 months)
Administration & Public Relations at Avakimpex

Experience Details

Administration & Public Relations

Administration

Entry Level

- Handling correspondences with agents, record customer's orders, track shipments and shipping documents, track invoices and payments.
- Travel Arrangements, Hotel booking in & out side Egypt.
- Arrange transportation services, meet & assist and via travel agency.
- Arrange for issuing visas.
- Recording customers’ invoices and track commissions and record it on Excel sheet.
- Track payment & cheques.
- Send commission statement to agents.
- Print currency report daily.
- Help colleagues in any problem with their PC’s.
- Do all secretarial work- Watch & purchase stationery of office.
- Type Arabic & English correspondences.


Company Details

Avakimpex

Cairo - Maadi, Egypt

1-10 employees

Import and Export

www.avak.com

Apr 2000 to Jan 2001 (9 months)

Education

Bachelor's Degree in Faculty of Arts

Education Details

Bachelor's Degree

Faculty of Arts, Japanese Language Department

Cairo University, Egypt

C / Good / 65 - 75%

Japanese language and literature

N/A

Cairo University
1993 - 1997
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi High School for Girls

Egypt

1993

B / Very Good / 75 - 85%

N/A

Maadi High School for Girls
1993

Training and Courses

SAP at On Job
May 2005

Training/Course Details

SAP

May 2005

On Job

N/A

Training/Course Details

MS Office

Oct 1998

Cairo Unv.

N/A

Training/Course Details

Internet

Oct 1998

Cairo Unv.

N/A

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Last update was today

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Profile Skills and Keywords

AdministrationAdministration & Public RelationsAdministrative AssistantAlMansoori Specialized EngineeringCommunicatorComputerCrochetCustomer ServiceCustomer-orientedEngineering ServicesEnglishExecutive SecretaryFaculty Of ArtsImport And ExportInternetJapaneseJapanese Language DepartmentLoders CroklaanLogisticsMS OfficeManagement ConsultingManufacturingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOil And GasOperation Admin AssistantProblem SolverPublic RelationsReading NovelsSAPSAP SoftwareSocialSupportTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Japanese

Japanese

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

More than 7 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Extreme - I love it!

:

More than 7 years

SAP Software

SAP Software

: Beginner

: Medium

:

3-5 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations

Public Relations

: Advanced

: Extreme - I love it!

:

More than 7 years

Logistics

Logistics

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Problem Solver, Social, Team Player

Online Presence

http://www.linkedin.com/profile/view?id=63807087&trk=nav_responsive_tab_profile

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