fady mounir zaky
very good team player& work under stress
Shubra, Cairo, EgyptWork Experience
customer service agaentInternship
jeddah marriott hotel
Feb 2013 - Apr 2013 -2 months
Saudi Arabia , Jeddah
- Job Details:Handling guests’ calls & complaints. Typing, filling & computer operations. Up selling.
customer service agaentFull Time
cairo marriott hotel
Aug 2010 - Present -14 yrs, 11 months
Egypt , Cairo
- Job Details:Handling guests’ calls & complaints. Typing, filling & computer operations. Up selling
waiterFull Time
cairo marriott hotel
Dec 2007 - Aug 2010 -2 yrs, 8 months
Egypt , Cairo
- Job Details:Order cycle Follow food runner Up selling Handling complaint
c-store supervisor Full Time
ADNOC Distribution
May 2003 - Dec 2004 -1 yr, 7 months
United Arab Emirates , Abu Dhabi
- Job Details:Use first in first out. Clean as you go handling all the operation inside the market that belong to gas station
Education
Bachelor's Degree in hotel management
High Institute of Tourism and HotelsJan 1996 - Jan 2000 - 4 yr
Languages
English
Fluent
Training & Certifications
ticketing airline
amadeus egypt ·2014