Fady wahib Hanna

It Help Desk SpecialistFull Time

• Job Details:- Configure and troubleshoot hardware as necessary (computers, printers, mobile phones, networking, etc.). -Review inventory of all equipment, software and software licenses. -Monitoring and maintaining computer systems and networks -Providing technical support across the company (this may be in person or over the phone) -Setting up accounts for new users -Assign users and computers to proper groups in active directory. -Repairing and replacing equipment as necessary -Possibly training more junior staff members -Install, test and configure Apple-MAC workstations/laptops, iOS software/applications -Organizing audio/video conferences via different platforms such as Zoom, MS Teams, Skype and WebEx

data analystFull Time