
Fady Mohamed latif
Customer success - Account Manager - SAAS - Customer relation management
Hadayek Alahram, Giza, EgyptWork Experience
Corporate Accounting ManagerFull Time
- Job Details:Build long-term relationships with existing, as well as new clients. Identify growth opportunities and potential deals within our market segments. Increase revenue and retention rate for your accounts through approaching and up-selling. Ensuring that customer requests are responded to in an accurate and timely manner. Help the business meet sales and revenue goals. Negotiate and plan for short and long-term subscriptions. Align with cross-functional teams to meet clients’ expectations.
Customer Success ManagerFull Time
Just Clean
Aug 2021 - Mar 2022 -7 months
United Arab Emirates , Dubai
- Job Details:Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyzes Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty
Account managerFull Time
Wuzzuf
Aug 2018 - Apr 2019 -8 months
Egypt , Giza
- Job Details:Managing a portfolio of clients acquiring new deals to the company held meetings with clients to discuss the needs putting different plans to fulfill clients; needs achieving sales targets
Education
Bachelor's Degree in accounting
Cairo University (CU)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Hossam El Din SchoolJan 2010
Skills
Languages
English
FluentArabic
FluentGerman
Intermediate
Training & Certifications
English course
British council·2011accountant training
Misr Iran Bank·2008