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Fady Mohamed latif

Customer success - Account Manager - SAAS - Customer relation management

Hadayek Alahram, Giza, Egypt

Work Experience

  • Corporate Accounting ManagerFull Time

    Wuzzuf

    Mar 2022 - Present -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:Build long-term relationships with existing, as well as new clients. Identify growth opportunities and potential deals within our market segments. Increase revenue and retention rate for your accounts through approaching and up-selling. Ensuring that customer requests are responded to in an accurate and timely manner. Help the business meet sales and revenue goals. Negotiate and plan for short and long-term subscriptions. Align with cross-functional teams to meet clients’ expectations.
  • Customer Success ManagerFull Time

    Just Clean

    Aug 2021 - Mar 2022 -7 months

    United Arab Emirates , Dubai

    • Job Details:Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyzes Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty
  • universal tellerFull Time

    Al Ansari

    Apr 2019 - Aug 2021 -2 yrs, 4 months

    United Arab Emirates , Dubai

    • Account managerFull Time

      Wuzzuf

      Aug 2018 - Apr 2019 -8 months

      Egypt , Giza

      • Job Details:Managing a portfolio of clients acquiring new deals to the company held meetings with clients to discuss the needs putting different plans to fulfill clients; needs achieving sales targets
    • Education

      • Bachelor's Degree in accounting

        Cairo University (CU)

        Jan 2007 - Jan 2012 - 5 yr

      • High School - Thanaweya Amma

        Hossam El Din School

        Jan 2010 

      Skills

      • B2B Sales
      • Corporate Sales
      • Customer Satisfaction
      • Customer Success
      • Showroom manager - Retailer
      • SaaS
      • Account Management
      • Sales
      • Human Resources
      • accountant

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • German

        Intermediate

      Training & Certifications

      • English course

        British council·2011
      • accountant training

        Misr Iran Bank·2008
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