fady fawzy dawood

IT Systems ConsultantFull Time

• Job Details:Responsibilities:  Meeting with clients to determine requirements.  Working with clients to define the scope of a project.  Planning timescales and the resources needed.  Clarifying a client's system specifications, understanding their work practices and the nature of their business.  Defining software, hardware and network requirements.  Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.  Developing agreed solutions and implementing new systems.  Designing, testing, installing and monitoring new systems.  Responsible of installing the following Servers : 1. Domain Controller. 2. Exchange Server 2007-2010-2013. 3. DHCP & DNS servers. 4. File Server.  Security systems : 1. Firewall (FortiGate-Cyber Room-Sophos-TMG-ISA )  Operating system: o Win server 2016- Win server 2012 R2-Win server 2012-Win server 2008R2 Win server 2008 -win server 2003. o Win XP-Win 7-Win 8-Win 8.1-Win 10 pro. o Linux Ubuntu desktop -Linux Ubuntu server.  Storage: 1. Lenovo ix2 & QNAP TS-451+  CCTV administrator 1. NVR 2. DVR 3. Mobile NVR

IT AdministratorFull Time

• Job Details:IT Administrator

account adviser Full Time

• Job Details:Technical support for : 1. Fiber Technology "GBON":  Internet Issues [Down -Slowness-Frequent Disconnect ]  IPTV Issues [Miss Package Subscription-Receivers Software Hanging -Channels Issues-No Signal-No Video -Blank Screen]  Land Lines Issues [No Dial Tone -No Incoming &No Outgoing Calls-Noise] 2. Copper Technology :  Internet Issues [Down -Slowness-Frequent Disconnect ]  Land lines Issues [No Dial Tone -No Incoming &No Outgoing Calls-Noise] 3. Creations Scripts :  Requests & complains 4. Billing Dispute & Financial Operations