fady mansour

retial rep at gemy sport

Zaher, Cairo, Egypt

gemy sport

Mar 2011 - Present -14 yrs, 4 months

Egypt , Cairo

Job Details:Greet the customer on counter with warmth, courtesy & personalized greeting · · Full customer need assessment by proper probing to identify the customer's needs · Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment · Fulfilling the customer need with speed & simplicity (Can do attitude) · Handle customers' inquiries & complains in a positive manner · Ensure that the customer got all the needed service before leaving the counter · Farewell the customer & invite him to revisit our store · Provide strong & updated product knowledge & competition's offers awareness · Supporting in maintaining the store's look & feel standards at all times

M A N for trucks

Feb 2007 - Jan 2011 -3 yrs, 11 months

Egypt , Cairo

Job Details:• Attending tradeshows, company sponsored promotions and events, city tours. • Maintaining communication open lines with all organizations and providing prompt answers to • requests in order to determine how to convey concise, clear, and timely selective information. • Developing and maintaining sales proposals • Assisting Marketing Manager in coordinating various integrated communication and marketing activities. • Executing a wide variety of details that involve direct mail, email broadcast campaigns, • outbound calls, marketing trade shows and events, public relations, customer communications, • media advertisements, promotions, and other marketing plans • provide customers with price quotation , product catalog , • handle financial , technical offers in bid issue

BSc in Management
Al – Alson higher institute for tourism & computer science .
Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
tawfic
Jan 2003