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fady youssef gendy

HUB Access Management at Vodafone

Helwan, Cairo, Egypt

Work Experience

  • Account AdvisorFull Time

    Raya Contact Center PSA Offshore account

    Apr 2017 - Present -8 yrs, 3 months

    Egypt , Cairo

    • Act as a Branch ManagerFull Time

      Eplanet Educational center

      Sep 2016 - Dec 2016 -3 months

      Egypt , Cairo

      • HUB Access ManagementFull Time

        Vodafone

        Aug 2014 - Present -10 yrs, 11 months

        Egypt , Cairo

        • Job Details:• Team leader (coordinate access team and technicians). • Handle all issues related to customers.

      • technical supportFull Time

        Exceed, project TEData

        Dec 2012 - May 2014 -1 yr, 5 months

        Egypt , Cairo

          • Education

          • Faculty of Commerce in Bachelor of Accounting

            Cairo University (CU)

            Jan 2002 - Jan 2006 - 4 yr

          • High School - Thanaweya Amma

            Zahraa Helwan-High School

            Jan 2001 

          Skills

          • Customer Service
          • Accounting

          Languages

          • English

            Advanced

          Training & Certifications

          • English course

            Berlitz·2010
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