FF
fady fathy
school coordinator at the school bus department
Zaher, Cairo, EgyptWork Experience
school coordinator at the school bus departmentFull Time
Roads and Transport Authority (RTA) UAE :
Apr 2017 - May 2018 -1 yr, 1 month
- Job Details:Under the supervision of the Director of Facilities, organizes and coordinates the activities of the transportation department, supervises all transportation staff, manages department budgets, and other related work as required • Supervise and evaluate all transport • Provide long-range planning for transportation department • Determine the appropriateness of vehicle service requests and a completed. • Ensure that standards consistent with • Manage compliance of all safety regulations governing pup • Inspect all district vehicles on a regular basis to determine that high standards of cleanliness, safety, and security are maintained. • Recruit, train, and supervise all bus drivers. • Check driver logs and mileage sheets, also maintain end of the year mileage reports. • Schedule, allot time, and assign driver personnel for all student Trans district. • Design and periodically revise bus schedules and routes according to fluctuations in the number of passengers. • Maintain transportation records and prepares reports. • Responsible for the submission of grant applications • Responsible for managing all required inspections • Respond to and investigate accidents involving district • Respond to and investigate complaints regarding district vehicle transportation. • Schedule and organize rental vehicles and
Customer service representativeFull Time
Dubai Islamic Bank. UAE
Sep 2016 - Mar 2017 -6 months
- Job Details:• Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits • Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary • Balance customer checkbooks • Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards. • Assist the operations processing specialist by verifying the accuracy of document images. • Be involved in performing some financial related and marketing transactions • Inform and suggest new banking products to customers • Provide information to customers on their account status and account balances • Open new bank accounts according to laid down rules and guidelines Gulf Classic Contracting L.L.C UAE Working as HR Officer since January2016 till September 2016 Job description & Duties: • Ensure that accurate job descriptions are in place • Provide advice and assistance with writing job descriptions • Provide advice and assistance when conducting staff performance evaluations • Identify training and development opportunities • Organize staff training sessions, workshops and activities • Process employee requests for outside training while complying with policies and procedures • Provide basic counseling to staff who have performance related obstacles • Provide advice and assistance in developing human resource plans • Provide staff orientations • Access funding for training and write proposals • Monitor staff performance and attendance activities.. • Investigate and understand causes for staff absences. • Recommend solutions to resolve chronic attendance difficulties. • Provide basic counseling to staff who have performance related obstacles. • Provide advice and recommendations on disciplinary actions. • Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services. • Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.
HR OfficerFull Time
Gulf Classic Contracting L.L.C UAE
Jan 2016 - Sep 2016 -8 months
- Job Details:• Ensure that accurate job descriptions are in place • Provide advice and assistance with writing job descriptions • Provide advice and assistance when conducting staff performance evaluations • Identify training and development opportunities • Organize staff training sessions, workshops and activities • Process employee requests for outside training while complying with policies and procedures • Provide basic counseling to staff who have performance related obstacles • Provide advice and assistance in developing human resource plans • Provide staff orientations • Access funding for training and write proposals • Monitor staff performance and attendance activities.. • Investigate and understand causes for staff absences. • Recommend solutions to resolve chronic attendance difficulties. • Provide basic counseling to staff who have performance related obstacles. • Provide advice and recommendations on disciplinary actions. • Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services. • Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.
Sales representativeFull Time
EL Horiya Pharmaceutical medical supplies
Jul 2011 - Oct 2015 -4 yrs, 3 months
- Job Details:• Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback • Requirements • Proven work experience as a sales representative • Excellent knowledge of MS Office • Highly motivated and target driven with a proven track record in sales • Excellent selling, communication and negotiation skills • Prioritizing, time management and organizational skills • Ability to create and deliver presentations tailored to the audience needs • Relationship management skills and openness to feedback • Selling products and services using solid arguments to prospective customers • Performing cost-benefit analyses of existing and potential customers • Maintaining positive business relationships to ensure future sales • Keeps management informed by submitting activity and results reports. • Team up with co-workers to ensure proper customer service. • Provides historical records by maintaining records on area and customer sales • Achievements: 1) Customer Service level increased by 60% 2) Sales increase by 40%
Education
Bachelor's Degree in Computer science
Modern Academy for Engineering and Technology (MIS)Jan 2013
High School - Thanaweya Amma
Saint Micheal SchoolJan 2009
Skills
Languages
Arabic
FluentEnglish
IntermediateFrench
Beginner