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fady fathy

school coordinator at the school bus department

Zaher, Cairo, Egypt

Work Experience

  • school coordinator at the school bus departmentFull Time

    Roads and Transport Authority (RTA) UAE :

    Apr 2017 - May 2018 -1 yr, 1 month

    • Job Details:Under the supervision of the Director of Facilities, organizes and coordinates the activities of the transportation department, supervises all transportation staff, manages department budgets, and other related work as required • Supervise and evaluate all transport • Provide long-range planning for transportation department • Determine the appropriateness of vehicle service requests and a completed. • Ensure that standards consistent with • Manage compliance of all safety regulations governing pup • Inspect all district vehicles on a regular basis to determine that high standards of cleanliness, safety, and security are maintained. • Recruit, train, and supervise all bus drivers. • Check driver logs and mileage sheets, also maintain end of the year mileage reports. • Schedule, allot time, and assign driver personnel for all student Trans district. • Design and periodically revise bus schedules and routes according to fluctuations in the number of passengers. • Maintain transportation records and prepares reports. • Responsible for the submission of grant applications • Responsible for managing all required inspections • Respond to and investigate accidents involving district • Respond to and investigate complaints regarding district vehicle transportation. • Schedule and organize rental vehicles and
  • Customer service representativeFull Time

    Dubai Islamic Bank. UAE

    Sep 2016 - Mar 2017 -6 months

    • Job Details:• Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits • Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary • Balance customer checkbooks • Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards. • Assist the operations processing specialist by verifying the accuracy of document images. • Be involved in performing some financial related and marketing transactions • Inform and suggest new banking products to customers • Provide information to customers on their account status and account balances • Open new bank accounts according to laid down rules and guidelines Gulf Classic Contracting L.L.C UAE Working as HR Officer since January2016 till September 2016 Job description & Duties: • Ensure that accurate job descriptions are in place • Provide advice and assistance with writing job descriptions • Provide advice and assistance when conducting staff performance evaluations • Identify training and development opportunities • Organize staff training sessions, workshops and activities • Process employee requests for outside training while complying with policies and procedures • Provide basic counseling to staff who have performance related obstacles • Provide advice and assistance in developing human resource plans • Provide staff orientations • Access funding for training and write proposals • Monitor staff performance and attendance activities.. • Investigate and understand causes for staff absences. • Recommend solutions to resolve chronic attendance difficulties. • Provide basic counseling to staff who have performance related obstacles. • Provide advice and recommendations on disciplinary actions. • Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services. • Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.
  • HR OfficerFull Time

    Gulf Classic Contracting L.L.C UAE

    Jan 2016 - Sep 2016 -8 months

    • Job Details:• Ensure that accurate job descriptions are in place • Provide advice and assistance with writing job descriptions • Provide advice and assistance when conducting staff performance evaluations • Identify training and development opportunities • Organize staff training sessions, workshops and activities • Process employee requests for outside training while complying with policies and procedures • Provide basic counseling to staff who have performance related obstacles • Provide advice and assistance in developing human resource plans • Provide staff orientations • Access funding for training and write proposals • Monitor staff performance and attendance activities.. • Investigate and understand causes for staff absences. • Recommend solutions to resolve chronic attendance difficulties. • Provide basic counseling to staff who have performance related obstacles. • Provide advice and recommendations on disciplinary actions. • Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services. • Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.
  • Sales representativeFull Time

    EL Horiya Pharmaceutical medical supplies

    Jul 2011 - Oct 2015 -4 yrs, 3 months

    • Job Details:• Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback • Requirements • Proven work experience as a sales representative • Excellent knowledge of MS Office • Highly motivated and target driven with a proven track record in sales • Excellent selling, communication and negotiation skills • Prioritizing, time management and organizational skills • Ability to create and deliver presentations tailored to the audience needs • Relationship management skills and openness to feedback • Selling products and services using solid arguments to prospective customers • Performing cost-benefit analyses of existing and potential customers • Maintaining positive business relationships to ensure future sales • Keeps management informed by submitting activity and results reports. • Team up with co-workers to ensure proper customer service. • Provides historical records by maintaining records on area and customer sales • Achievements: 1) Customer Service level increased by 60% 2) Sales increase by 40%
  • Education

    • Bachelor's Degree in Computer science

      Modern Academy for Engineering and Technology (MIS)

      Jan 2013 

    • High School - Thanaweya Amma

      Saint Micheal School

      Jan 2009 

    Skills

    • Sales
    • HR
    • Computer Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    • French

      Beginner
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