FA
Fadi Ali
Learning and Development Manager at Tarot Tours
Birmingham, United KingdomWork Experience
Learning and Development ManagerFull Time
Apr 2019 - Present -6 yrs, 3 months
Egypt , Giza
- Job Details:• Contribute to the design and delivery of people and organisational development strategies by developing capabilities of Line Managers through Tarmac’s Leadership Academy, focusing on improving people management skills, increasing performance, and building effective teams. • Accountable for aligning the Leadership Academy to organisational development strategy, business objectives, values and behaviour. This includes managing content, influencing behaviours and improving performance through application of learning. • Responsible for managing Tarmac’s Mentoring Programme. This is a key development programme designed to stretch and develop both mentors and mentees, and connect employees across the organisation in order to share knowledge and expertise. • Responsible for supporting various stakeholders including HR BPs and Ops Managers to identify and address development gaps and retain key talent within the organisation. • Support the organisation by providing capability to develop high performing teams using various performance improvement tools such as: DiSC, 360 feedback, coaching and development conversations, and team building and goal setting exercises. • Collaborate with key stakeholders across the business to design and build a commercial academy to create a coaching culture, develop and professionalise all commercial staff within Tarmac. • Support the organisations' early career strategy and workforce planning to drive young talent acquisition into the organisation. • Implement a cutting-edge software solution to manage graduates and apprentices, including development, rotation, engagement and satisfaction, safety health and wellbeing. • Manage the L&D budget, including expenses and oversight, managing vendors, external suppliers and coordinating with the Finance team. • Assist Tarmac's subsidiaries to build a coaching culture, improve their on-boarding programme and create a robust recruitment process for graduates and apprentices. • Accountable for creating and managing all L&D policies, brand and promotional materials. • Aid Tarmac (7,800+ employees) in achieving its goal of becoming a learning organisation by continuously driving our L&D principles and exploring new methods to embed learning into the workplace. • Help Line Managers and Supervisors implement new covid-19 measures regarding managing teams remotely. This includes measuring performance and output, safeguarding of individuals working from home and leveraging online learning.
Operational Competence Team Leader (interim)Full Time
Nov 2018 - Apr 2019 -5 months
Egypt , Giza
- Job Details:• Lead a team of training coordinators and guided them through a transitional period, including implementation of a new learning management system and relocating to a new training facility. • Streamlined monthly compliance reports and KPIs that are shared with key stakeholders. These reports included training gaps, completion records, costs, cancellation figures and relevant trends relating to operational competence. • Implemented a state-of-the-art software solution that allowed the team to automate the processing of training certificates and repetitive paper-based documents. This reduced manual intervention and increased process efficiency by 80%. • Maintained budget for operational training and improved the process of allocating costs which increased visibility over spend across all divisions.
Learning & Development SpecialistFull Time
Feb 2016 - Oct 2018 -2 yrs, 8 months
Egypt , Giza
- Job Details:• Managed Tarmac’s apprenticeship programme consisting of 350+ learners and 40+ training providers across the UK. Created a robust process for the business to identify apprenticeship needs on an annual basis and improved the recruitment and selection process of apprentices. • Successfully aligned training providers and apprenticeship development programmes to ensure apprentices meet all the requirements in order to enter into destination roles. This enabled Tarmac to have a more consistent approach for development, enhanced the talent pipeline and increased retention to 85%. • Managed Tarmac’s apprenticeship levy (£1.8m per year) and increased Tarmac's utilization figures to double that of the UK's average for similar organisations. • Redesigned Tarmac’s on-boarding process using new technology and created a framework to help business units and various departments deliver a tailored local induction experience for new starters. • Successfully designed and launched a bespoke website showcasing Tarmac’s L&D offering. The website is mobile-friendly and included live chat and data analytics. This helped raise the team’s profile in the business and enabled staff to gain a full understanding and easier access to the organisation’s L&D offering • Lead a project to implement a new learning management system (LMS) for the organisation. The LMS is designed to automated various processes and provide a self-service approach to booking operational training (12k+ training requests per year). • Developed a framework to manage the curation and delivery of new e-learning modules for all departments across the business. This enabled the organisation to utilise subject matter experts, share and knowledge and apply standard operating procedures more consistently. • Provided continuous support for a number of development programmes, including content design, workshops, coaching sessions, and scenario-based role play exercises. • Assisted the Head of L&D in designing and delivering various ad hoc programmes and interventions as required by the business, e.g. behavioural safety, drugs & alcohol policy and finance for non-finance training.
Education
Master's Degree in HR
BCUJan 2014
Languages
English
FluentArabic
Fluent