Basic Info

Amr mohamed

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel consultant at Menf tours

Experience Details

Travel consultant

Tourism/Travel

Experienced (Non-Manager)

I work as a reservation tickets agent and reservation hotel
I have a diploma in Amadeus (Basic &Advanced; & Emd) at Amadeus Egypt
I have a diploma in English language at Berlitz Institute
I work hard under stress
I am good at communication skills


Company Details

Menf tours

Cairo, Egypt

11-50 employees

Travel and Tourism

menftours.net

Feb 2012 to present (5 years 2 months)
Customer service agent at Raya contract center

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya contract center (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2009 to Feb 2012 (2 years 8 months)

Education

Bachelor's Degree in low

Education Details

Bachelor's Degree

low

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

eltawfikia

Egypt

2004

A / Excellent / 85 -100%

N/A

eltawfikia
2004

Certifications

amadeus
Apr 2011

Certificate details

amadeus

Apr 2011

98 out of 100

N/A

N/A

Amadeus Egypt

N/A

Training and Courses

Training/Course Details

English language

Jul 2009

Berlitz

N/A

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AmadeusArabicCommunicatorConsumer ServicesCustomer ServiceCustomer Service AgentCustomer-orientedEnglishEnglish LanguageHTMLHandles StressHard WorkerInternetLowMicrosoft OfficeMicrosoft WordOrganizerRaya Contract CenterSupportTourismTravelTravel And TourismTravel Consultant

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

HTML

HTML

: Intermediate

: High

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: High

:

1-3 years

travel and tourism

travel and tourism

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Customer-oriented, Organizer, Handles Stress

Online Presence

https://www.facebook.com/elmaistro.amr.77

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