Basic Info

Fatima Aboulnasr

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager & HR Assistant at Senwan Egypt for General Trading

Experience Details

Office Manager & HR Assistant

Sales/Retail

Experienced (Non-Manager)

- Searching for potential calibers, conducting phone screening & organizing interviews for short listed applicants.
-Finalizing recruitment process. (Checking references, medical checkup, official documents collection, filing & archiving…).
-Assisting in handling resignations.
-Assisting in smooth inductions for new comers.
-Participating in preparing effective trainings for employees
- Helping in team building activities.
- Handling employees' inquiries, requests.
-Organizing appointments, meetings, and conferences.
-Attending Management meetings, coordinating and preparing all documents & presentations belonging to the subject of the meeting & sending minutes of meetings to attendees.
- Maintaining employees' time cards.
- Responsible for organizing business trips (Airlines tickets & hotels reservations).
- Responsible for fill & sign social insurance application form and responsible for medical for employees.
- Entering data into HR database and updating personal files in order to facilitate HR Processes management.
-Typing & translating documents & Emails as requested.
-Assisting other departments as requested.


Company Details

Senwan Egypt for General Trading (multinational)

Cairo, Egypt

51-100 employees

Retail

N/A

May 2016 to present (1 year 8 months)
Legal affairs coordinator (intern) at Delta RS

Experience Details

Legal affairs coordinator (intern)

Administration

Entry Level

Legal affairs Department


Company Details

Delta RS

Giza, Egypt

N/A

Electronics and Semiconductors

N/A

Oct 2015 to Jan 2016 (3 months)
Back office customer service senior specialist at Orange ( Mobinil Telecommunications Company)

Experience Details

Back office customer service senior specialist

Customer Service/Support

Experienced (Non-Manager)

Mobile number portability department


Company Details

Orange ( Mobinil Telecommunications Company) (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

www.mobinil.com

Jun 2010 to Oct 2014 (4 years 4 months)

Achievements


I have achieved my desire to join the human resources field.



I have been successful in gaining my Administration skills.



I have achieved great success in the customer service field and learned a lot of skills through that field, the most important is: communication skills, problem solving skills, negotiation skills, time management skills, leadership skills.



Management skills, Leadership skills, Sales Skills, Innovation skills , Problem solving skills, Resource utilization skills.

Education

BA in Law

Education Details

BA

Law

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal AbdelNaser

Egypt

2003

Not specified

N/A

Gamal AbdelNaser
2003

Certifications

Bachelor of Law
Jul 2007

Certificate details

Bachelor of Law

Jul 2007

N/A

N/A

N/A

Cairo university

N/A

Soft Skills
Oct 2010

Certificate details

Soft Skills

Oct 2010

N/A

N/A

N/A

NPE

N/A

Training and Courses

Training/Course Details

English

Nov 2010

Language institute (Ministry of Defense)

N/A

Training/Course Details

ICDL

Oct 2011

Systems institute (Ministry of Defense)

N/A

Training/Course Details

Soft Skills

Sep 2012

NPE

N/A

Training/Course Details

HR Advising

Aug 2013

ElMaqar

N/A

Training/Course Details

HR Fundamentals Workshop

Jul 2014

Career Advancers

N/A

Training/Course Details

HR Course for Beginners

Jun 2015

Summer Training & Jobs

N/A

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicBachelor Of LawBack Office Customer Service Senior SpecialistBusiness DevelopmentCommunicatorComputerCustomer ServiceCustomer-orientedElectronics And SemiconductorsEnglishGYMHRHR AdvisingHR Course For BeginnersHR Fundamentals WorkshopHurgadaICDLInternetLaptopsLawLeaderLegalLegal Affairs CoordinatorMicrosoft OfficeMobileMoralityOffice Manager & HR AssistantOrange ( Mobinil Telecommunications Company)Problem SolverRetailSalesSea FoodSenwan Egypt For General TradingSocial MediaSoft SkillsSportsSupportTeam PlayerTelecommunicationsWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Fluent

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

ICDL

ICDL

: Intermediate

: High

:

3-5 years

Fields of Expertise

HR

HR

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Extreme - I love it!

:

1-3 years

Legal

Legal

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Communicator, Customer-oriented, Problem Solver, Team Player

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