Basic Info

Fatima Abulnasr

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Senwan Egypt for General Trading

Experience Details

Office Manager

Sales/Retail

Manager

- Responsible for office E-mail.
2- Creating word & excel sheets with a specific database.
3- Filling & online filing.
4- Responsible for office needs update such as equipment's.
5- Responsible for office maintenance & repair.
6- Organizing meetings with staff attending & typing minutes of meetings.
7- Assist different departments in company such as (Public Relations – Logistics – Human Resources – etc.….).
8- Public administration.
9- Booking hotels & flight tickets for staff members.
10- Preparing letters.
11- Contacting with suppliers dealing & follow up with them.


Company Details

Senwan Egypt for General Trading (multinational)

Cairo, Egypt

1-10 employees

Retail

N/A

May 2016 to present (7 months)
Legal affairs coordinator (intern) at Radio shack Egypt

Experience Details

Legal affairs coordinator (intern)

Administration

Entry Level

Legal affairs Department


Company Details

Radio shack Egypt

Giza, Dokki, Egypt

N/A

Electronics and Semiconductors

N/A

Oct 2015 to Jan 2016 (3 months)
Back office customer service specialist at Orange ( Mobinil Telecommunications Company)

Experience Details

Back office customer service specialist

Customer Service/Support

Experienced (Non-Manager)

Mobile number portability department


Company Details

Orange ( Mobinil Telecommunications Company) (multinational)

Giza, 6 October, Egypt

More than 1000 employees

Telecommunications

www.mobinil.com

Jun 2010 to Oct 2014 (4 years 4 months)

Achievements


Thanwya Amma, Bachelors of Law.

Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Faculty of Law, Cairo university, Egypt

Not specified

N/A

N/A

Faculty of Law, Cairo university
2003 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal AbdelNaser

Egypt

2002

B / Very Good / 75 - 85%

N/A

Gamal AbdelNaser
2002

Certifications

Bachelor of Law
Oct 2009

Certificate details

Bachelor of Law

Oct 2009

N/A

N/A

N/A

Cairo university

N/A

job preparation
Nov 2014

Certificate details

job preparation

Nov 2014

N/A

N/A

N/A

NPE

N/A

Certificate details

customer expertise

Oct 2014

N/A

N/A

N/A

IBS & IMI outsourcing Mobinil

N/A

Training and Courses

Training/Course Details

English

Dec 2009

Language institute (Ministry of Defense)

N/A

Training/Course Details

ICDL

May 2010

Systems institute (Ministry of Defense)

N/A

Training/Course Details

Job preparation

Nov 2014

NPE

N/A

Training/Course Details

HR Advising

May 2016

ElMaqar

HR Advising session

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Profile Skills and Keywords

AdministrationArabicBachelor Of LawBack Office Customer Service SpecialistBusiness DevelopmentCommunication SkillsCommunicatorComputerCustomer ExpertiseCustomer ServiceCustomer-orientedElectronics And SemiconductorsEnglishGYMHR AdvisingHurgadaICDLInternetJob PreparationLaptopsLawLeaderLegal Affairs CoordinatorMicrosoft OfficeMobileMoralityOffice ManagerOrange ( Mobinil Telecommunications Company)Problem SolverPublic Relations (PR)RetailSalesSea FoodSenwan Egypt For General TradingSocial MediaSportsSupportTeam PlayerTelecommunicationsWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Fluent

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations (PR)

Public Relations (PR)

: Expert

: High

:

3-5 years

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

3-5 years

Computer

Computer

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

ICDL

ICDL

: Intermediate

: High

:

3-5 years

Administration

Administration

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Expert

: High

:

3-5 years

Administration

Administration

: Beginner

: High

:

Less than 1 year

Key Skills

Leader, Communicator, Customer-oriented, Problem Solver, Team Player

Online Presence

https://eg.linkedin.com/in/fatmaaboulnasrhttps://www.facebook.com/profile.php?id=100009689527261

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