Basic Info

Fady Fawzy Saad

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Infrastructure Administrator at AM Group

Experience Details

Infrastructure Administrator

IT/Software Development

Experienced (Non-Manager)

Auditing Hardware & Software problems
Document Hardware inventory & software polices
Troubleshoot Network problems using Cisco commands
(Router,Switch,Access point ,IPcams Network printers and scanners)
Install windows client (XP,7,8,8.1,10)
Install windows server (2003,2008 R2,2012R2)
Install & manage Active Directory
Create users and groups
Assign group policy and delegate control on OU
intsall and manage terminal servers to delver application and desktops
Install & manage Kaspersky antivirus server
Install & Manage Backup Solution i.e.Semantic
Publish web server and manage IIS
Install and manage SQL 2012 database engine
Install & manage Exchange server 2013 and create DAG
Install & maintain Motorola MC45 & Honeywell D7500 handheld
Manage Salesbuzz software front & back office
Install & manage ERP System using AX Dynamics 2012
Using VMware workstation version 12 to deploy workstations
Using Microsoft Hyper-V side by side with vmaware
Install ESXI version 6 server and create virtual machines through Vsphere client and web client
create template and cloning VMs
create snapshots and migrate VMs between hosts
Using ManageEngine to make ticketing system, asset management and IT warehouse stock
Using LogicaDoc to archive document
Deal with Dell poweredge & HP rack servers
Using Acronics 15 to backup & restore disk & data images
Manage & Create mail accounts through goddady web hosting and DNS managing
Manage Netowrk Storages (NAS) and create shared folders with assigned polices
Aware with firewalls (Fortigate , Cyberoam) and create Forticlient VPN
Install Citrix XenApp to delver appplication through web
Operate on SAN storage EMC VNXe 3200 and create LUNs
Create High Availability using VMware Technolgy
Co-operate in implement the Avaya call center (AVAYA IP Office 500 v2 , IP contact center , Recording server)
Register Avaya IP Telephony


Company Details

AM Group

Cairo, Egypt

501-1000 employees

Food and Beverage Production, FMCG

http://www.amgroup-egypt.com/

Jun 2014 to present (3 years 3 months)
IT Support Engineer at Mediconsult

Experience Details

IT Support Engineer

IT/Software Development

Experienced (Non-Manager)

Troubleshoot all Hardware & Software problems for PC's, scanners, printers and photo copiers.
Install IP cams and configure routers.
Respond to telephone calls, email and personnel requests for assistance
Handle Network issues and make cables cat5e, cat6 and patch panel.
Manage Active Directory tasks like creating accounts and grant permission on shared resources.
Mange website cpanel.
Install win XP & win 7 and win server 2003 & 2008
Operate on VMware and ISA 2006 and exchange 2007
Operate on Lotus Notes IBM and crystal report


Company Details

Mediconsult

Cairo, Egypt

11-50 employees

Insurance

mediconsult.com

Jun 2013 to Jun 2014 (1 year)
Technical Support at TE Data

Experience Details

Technical Support

Engineering - Telecom/Technology

Entry Level

Trouble shoot all issues related with ADSL either physical or logical cases
Troubleshoot Network problems
Respond to telephone calls and Emails


Company Details

TE Data

Giza, Egypt

More then 1000 employees

Internet/E-commerce

N/A

Jan 2013 to Jun 2013 (5 months)
Maintenance Engineer at Orascom

Experience Details

Maintenance Engineer

Engineering - Telecom/Technology

Entry Level

N/A


Company Details

Orascom

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Dec 2012 to Jan 2013 (1 month)
Transmission Techniques (intern) at Nokia Siemens

Experience Details

Transmission Techniques (intern)

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Nokia Siemens

Giza, Egypt

More then 1000 employees

Telecommunications

N/A

Aug 2010 to Sep 2010 (1 month)
PSTN & Network (intern) at Telecom Egypt

Experience Details

PSTN & Network (intern)

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Telecom Egypt

Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2009 to Aug 2009 (1 month)
Mobile Services (intern) at Mobinil

Experience Details

Mobile Services (intern)

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Mobinil

Giza, Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2008 to Aug 2008 (1 month)

Achievements

See Achievements

High Availability using Vmware Vsphere & EMC Vnxe 3200
Attach all ESXi hosts to EMC SAN storage using EMC SAN switches and migrate all VMs from local data stores to shared storage to test vmotion


1- Traffic Control Managment Excellent in Graduation Project 2- AX Dynamics ERP system Project descriptioncontribute in the part of infrastructure implementation and high availability solution by network load balancing and application clustering 3- High Availability using Vmware Vsphere & EMC Vnxe 3200 Project descriptionAttach all ESXi hosts to EMC SAN storage using EMC SAN switches and migrate all VMs from local data stores to shared storage to test vmotion 4- Avaya Call Center Project descriptionCo-operate in implement the Avaya call center (AVAYA IP Office 500 v2 , IP contact center , Recording server) Register Avaya IP Telephony

Education

Bachelor's Degree in Computer Network and Programming

Education Details

Bachelor's Degree

Computer Network and Programming

Helwan Universitytion, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan Universitytion
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el-malek el-saleh

Egypt

2008

A / Excellent / 85 -100%

N/A

el-malek el-saleh
2008

Certifications

MCITP
Mar 2012

Certificate details

MCITP

Mar 2012

N/A

N/A

N/A

IT Share

N/A

CCNA
Sep 2011

Certificate details

CCNA

Sep 2011

N/A

N/A

N/A

Computek

N/A

Training and Courses

ITIL v3 at Self study
Jun 2013

Training/Course Details

ITIL v3

Jun 2013

Self study

N/A

MCSE at Self study
Jun 2013

Training/Course Details

MCSE

Jun 2013

Self study

N/A

ICDL at Helwan Uni
May 2008

Training/Course Details

ICDL

May 2008

Helwan Uni

N/A

A+ at Self study
Feb 2010

Training/Course Details

A+

Feb 2010

Self study

N/A

N+ at Self study
Feb 2010

Training/Course Details

N+

Feb 2010

Self study

N/A

Security+ at Self study
Feb 2010

Training/Course Details

Security+

Feb 2010

Self study

N/A

ISA 2006 at Self study
Feb 2014

Training/Course Details

ISA 2006

Feb 2014

Self study

N/A

Exchange 2007 at Self study
Mar 2014

Training/Course Details

Exchange 2007

Mar 2014

Self study

N/A

MCSE private cloud at Self study
May 2014

Training/Course Details

MCSE private cloud

May 2014

Self study

N/A

SQL Administration at Self study
Apr 2014

Training/Course Details

SQL Administration

Apr 2014

Self study

N/A

VMware VCA-DCV at On Job Training
Feb 2015

Training/Course Details

VMware VCA-DCV

Feb 2015

On Job Training

N/A

Exchange 2013 at On Job Training
Mar 2015

Training/Course Details

Exchange 2013

Mar 2015

On Job Training

N/A

Linux RHEL124 at self study
Jun 2016

Training/Course Details

Linux RHEL124

Jun 2016

self study

N/A

System Center SCCM 2012 at self study
Feb 2016

Training/Course Details

System Center SCCM 2012

Feb 2016

self study

N/A

Avaya Call Center at On Job Training
Mar 2017

Training/Course Details

Avaya Call Center

Mar 2017

On Job Training

N/A

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

A+Avaya Call CenterCCNAComputer Network And ProgrammingE-commerceERPEnglishExchange 2007Exchange 2013FMCGFood And Beverage ProductionHard WorkerICDLISA 2006ITIT Support EngineerITIL V3Infrastructure AdministratorInsuranceInternetLinux RHEL124MCITPMCSEMCSE Private CloudMaintenance EngineerMobile ServicesN+OrganizerPSTN & NetworkProblem SolverReading New TechnologiesSQL AdministrationSecurity+Software DevelopmentSupportiveSystem Center SCCM 2012Team PlayerTechnical SupportTelecommunicationsTransmission TechniquesVMWareVMware VCA-DCV

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

CCNA

CCNA

: Expert

: Extreme - I love it!

:

1-3 years

MCITP

MCITP

: Expert

: Extreme - I love it!

:

1-3 years

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

1-3 years

ERP

ERP

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Team Player, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABDd57QBX1cPlNDcXOPid0USDnm2S2OXHto&trk=nav_responsive_tab_profile_pichttps://twitter.com/FadyAbdullah90

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