Basic Info

Ezzat hammad

5 years

Cairo, Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing executive at Aspect media house

Experience Details

Marketing executive

Marketing/PR/Advertising

Entry Level

analyzing and investigating price, demand and competition
devising and presenting ideas and strategies
promotional activities
compiling and distributing financial and statistical information
writing reports
organizing events and product exhibitions
monitoring performance
managing campaigns on social media.


Company Details

Aspect media house

Cairo, Egypt

51-100 employees

Marketing and Advertising

N/A

Jan 2016 to Aug 2016 (7 months)
Adminstrative assistant at Hotel holiday inn Cairo maadi

Experience Details

Adminstrative assistant

Marketing/PR/Advertising

Entry Level

gives each guest a personal recognition in a form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", "Ma'am" or "Senator.

reviews the arrival list daily and assists in preparing and distributing welcome amenities.

escorting VIPs to their rooms and check them in before their arrival.

attends promptly to customers' inquiries and assists them with their needs.

When it comes to complaints, I allow guests to speak first and then provide solutions to their issues or concerns.

logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.

I was existing in the hotel lobby to maintain proper decorum at all times.

-respond quickly to calls and also promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.

guide the resident and make orientations to be familiar with the best places to tour, shop, and dine.


Company Details

Hotel holiday inn Cairo maadi

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Jan 2015 to Jun 2015 (5 months)
Head of organizing and logistics (intern) at US embassy cairo

Experience Details

Head of organizing and logistics (intern)

Administration

Entry Level

-Agreeing project objectives
-providing advice on the management of the initiative.
-organizing various professional people working on the initiative.
-carrying out risk assessment
-making sure that all the aims of the initiative are met.
-making sure the quality standards are met
-using IT systems to keep track of people and progress.
-recruiting specialists and sub-contractors
-monitoring sub-contractors to ensure guidelines are maintained
-overseeing the accounting, costing and billing


Company Details

US embassy cairo

Cairo, Egypt

51-100 employees

Business Services - Other

N/A

Jan 2013 to Jan 2015 (2 years)
Case worker at Save the children international

Experience Details

Case worker

Human Resources

Experienced (Non-Manager)

Assessing the Syrian refugees cases in Egypt and escalate a report to the UNHCR
Arranging appropriate care, resources or benefits
liaison with colleagues and other professionals in order to guarantee the flow of the assessments.
Performing indoors and outdoors visits to suffering cases and offer cash assistance when needed
Taking action with emergency cases on the spot.
Performing interviews with the Syrian cases in the "UNHCR" as a task.


Company Details

Save the children international

Maadi, Cairo, Egypt

101-500 employees

Human Resources

http://www.savethechildren.org/site/c.8rKLIXMGIpI4E/b.6115947/k.B143/Official_USA_Site.htm

Jun 2014 to Dec 2014 (6 months)
HR recruiter at IMI international

Experience Details

HR recruiter

Human Resources

Experienced (Non-Manager)

Partnering with hiring managers to determine staffing needs
Screening resumes
Performing in-person and phone interviews with candidates
Administering appropriate company assessments
Performing reference and background checks
Making recommendations to company hiring managers
Coordinating interviews with the hiring managers
Following up on the interview process status
Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
Communicating employer information and benefits during screening process
Staying current on the company’s organization structure, personnel policy, and state laws regarding employment practices
Serving as a liaison with area employment agencies, colleges, and industry associations
Completing timely reports on employment activity
Conducting exit interviews on terminating employees


Company Details

IMI international (multinational)

Cairo, Egypt

101-500 employees

Human Resources

http://www.imi-intl.com/

Jan 2014 to May 2014 (4 months)
Customer service agent at Stream global services

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

Handling customer's inquiries regarding their Sirius satellite radios from every province in Canada.
Provide pricing details
Handle customer questions
Record customer details including reaction to the product or service offered
Conduct customer and marketing surveys
Answer telephone calls from potential customers who are responding to advertisements
Contact customers to follow up on initial interaction.
Making purchasing orders on couriers like Canada post, and Ups.
Selling internet radios to Canadian customers.


Company Details

Stream global services (multinational)

Ottawa, Canada

501-1000 employees

Consumer Services

N/A

Jul 2012 to Nov 2013 (1 year 4 months)

Achievements


I was the head of the student's union for 2 years. I was as well the third champion in the school's league in the swimming competition. I also have a lifeguard certificate that I am able to couch swimming and a lifeguard.

Education

College Diploma in Marketing

Education Details

College Diploma

Marketing

university of pynselvania, United States

A / Excellent / 85 -100%

-Digital marketing -strategic marketing -principles of marketing -marketing leadership -types of markets and customers -consumers' behaviors -brand elements -positioning of brands

N/A

university of pynselvania
2016 - 2016
Bachelor of business adminstration in Business adminstration

Education Details

Bachelor of business adminstration

Business adminstration

Helwan University, Egypt

C / Good / 65 - 75%

Management Economy Accounting Statistics Marketing HR Advertising

N/A

Helwan University
2001 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

holy family school

Egypt

2008

B / Very Good / 75 - 85%

N/A

holy family school
2008

Certifications

Ielts academic
Jul 2016

Certificate details

Ielts academic

Jul 2016

6 out of 9

N/A

N/A

British council

N/A

Certificate details

Head of organizing and logistics

Mar 2014

N/A

N/A

N/A

US embassy

I was awarded a certificate for organizing an event at the US embassy successfully. the event lasted for 5 days respectively and I did a good job. I was awarded by a certificate of thanking

Training and Courses

Training/Course Details

Peoples' analytics

Jan 2012

AUC

-How to understand people easily .types of people and how to communicate. -how to manage your anger. -how to think analytically and understand people deeply

This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

AdministrationAdminstrative AssistantAnalysisAnalyticalArabicBusiness AdminstrationBusiness Services - OtherCase WorkerConsumer ServicesCustomer ServiceCustomer Service AgentEnglishEntrepreneurFrenchHRHR RecruiterHandling Business TasksHead Of Organizing And LogisticsHospitalityHotelsHuman ResourcesICDLIMI InternationalIelts AcademicInitiativeInnovativeMarketingMarketing And AdvertisingMarketing ExecutiveMarketing SpecialistMicrosoft OfficeOrganizerOrganizing EventsPeoples' AnalyticsPublic RelationsReadyingSalesStream Global ServicesSupportSurfing The InternetSwimmingTeaching EnglishTrainerTravellingTyping On KeyboardWatching American MoviesWaterpolo

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

surfing the internet

surfing the internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

typing on keyboard

typing on keyboard

: Expert

: Extreme - I love it!

:

More than 7 years

Analysis

Analysis

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

organizing events

organizing events

: Expert

: Extreme - I love it!

:

3-5 years

handling business tasks

handling business tasks

: Expert

: Extreme - I love it!

:

3-5 years

Public relations

Public relations

: Expert

: Extreme - I love it!

:

3-5 years

marketing specialist

marketing specialist

: Expert

: Extreme - I love it!

:

1-3 years

HR

HR

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Trainer

Trainer

: Advanced

: Extreme - I love it!

:

1-3 years

Teaching English

Teaching English

: Advanced

: High

:

Less than 1 year

ICDL

ICDL

: Advanced

: High

:

1-3 years

Key Skills

Analytical, Initiative, Organizer, Innovative, Entrepreneur

Online Presence

https://www.linkedin.com/in/ezzat-kasim-3a4b1a91?trk=hp-identity-namehttps://www.facebook.com/

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