Basic Info

Hesham Abd Eltawab

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical support engineer at NabdaCare

Experience Details

Technical support engineer

IT/Software Development

Entry Level

 Monitoring and maintaining computer systems and networks.
 Installing and configuring computer operating systems and
applications.
 Diagnose hardware and software faults and solve technical and
applications problems, either over the phone or in person. Depending
on the size of the Issue, and what kind of it is it physical or logical.
 Troubleshooting system and network problems.
 Replacing parts as required.
 Providing support, including procedural documentation and relevant
reports.
 Working continuously on a task until completion.
 Prioritizing and managing many open cases at one time.
 Preparing the environment of the site that have a bug or error by
taking backup of database and applications to developers’ staff.


Company Details

NabdaCare

Cairo, Egypt

51-100 employees

Medical Devices and Supplies, Computer Software

N/A

Apr 2015 to present (1 year 8 months)
Self employer at Waches brands

Experience Details

Self employer

Marketing/PR/Advertising

Manager

buy different goods from importers, and resale them online


Company Details

Waches brands

Cairo, Egypt

N/A

Marketing and Advertising

https://www.facebook.com/Watch.Brand

Jan 2012 to Mar 2015 (3 years 2 months)

Achievements


I have achievements as a technical support engineer at NabdaCare in the following: finishing a lot of sites starting from network infrastructure until working with our applications such as: El Tabby el Alamy Hospital. Ain shams Hospital. El Maadi El Askary Hospital. Mokaweloon El Arab Hospital. Tanta university Hospital. Kabed El-Mahalla Hospital. Kabed Shebeen el koom Hospital. El safaa Hospital. EL Amal Hospital. Also, I have a lot of achievements as a technical support not only in hospitals also at radiology centers and private clinics. I have also achievements in my own private Business, in the past I was doing everything with myself now everything working without me.

Education

Bachelor's Degree in Management information systems

Education Details

Bachelor's Degree

Management information systems

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El - Seddeek Language School

Egypt

2009

B / Very Good / 75 - 85%

N/A

El - Seddeek Language School
2009

Certifications

Certificate details

Business Development

Dec 2013

excellent

N/A

N/A

Raya

soft skills

Training and Courses

Training/Course Details

CCNA

Dec 2015

Networkes

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBusiness AdministrationBusiness DevelopmentCCNAComputerComputer SoftwareConscientiously WorkCreativeCustomer ServiceE-marketingEnglishGood-heartedHard WorkerHard WorkersITInformation TechnologyInternetLeaderManagement Information SystemsMarketingMarketing And AdvertisingMedical Devices And SuppliesMicrosoft OfficeMicrosoft SQL ServerMicrosoft WindowsPlannerSelf EmployerSoftware DevelopmentTeachingTeam PlayerTechnical AnalysisTechnical Support EngineerTechnologiesWindows Server

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

1-3 years

Windows Server

Windows Server

: Expert

: Extreme - I love it!

:

1-3 years

Technical Analysis

Technical Analysis

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

E-marketing

E-marketing

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Intermediate

: Extreme - I love it!

:

1-3 years

Computer

Computer

: Intermediate

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

accounting

accounting

: Beginner

: Extreme - I love it!

:

1-3 years

Business administration

Business administration

: Beginner

: Extreme - I love it!

:

1-3 years

Information technology

Information technology

: Little knowledge

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Hard worker, Creative, Team Player

Online Presence

https://www.facebook.com/hesham.sh3ban

Like Hesham`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hesham's full profile and find more great talent and professionals to join your team.