Basic Info

Essam algndy

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

An accountant at EMA for services and supplying

Experience Details

An accountant

Accounting/Finance

Entry Level

Documents financial transactions by entering account information.
Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing a balance sheet, profit and loss statement, and other reports.


Company Details

EMA for services and supplying

Egypt

11-50 employees

Consumer Services

N/A

Jul 2017 to present (3 months)
Customer service representative at Telecom Egypt

Experience Details

Customer service representative

Customer Service/Support

Entry Level

Helps customers to get information and addresses about what they need
Absorbs customer anger in a polite way
Handles client queries


Company Details

Telecom Egypt

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2016 to Dec 2016 (6 months)
Cashier at El Fergany market

Experience Details

Cashier

Accounting/Finance

Experienced (Non-Manager)

Greets customers as they arrive in the store and provide them with information regarding products and/or services
takes payment in exchange for items sold


Company Details

El Fergany market

Cairo, Egypt

More than 1000 employees

Capital Markets

N/A

Jul 2011 to Mar 2013 (1 year 8 months)

Achievements


I handled more than 150 of customers every day.
I had to absorb the customers' anger in a very polite way and solve their problems until reaching their satisfaction.


I have an achievement in my scholarship at Education for Employment ( EFE Foundation ) Full-time daily course based on the English language from 9:00 AM to 5:00 PM Soft Skills, Business Skills, Career Direction, Labor Law, Business English.

Education

Bachelor of commerce in Accounting

Education Details

Bachelor of commerce

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting

N/A

Ain Shams University
2011 - 2016

Certifications

Certificate details

Central Bank of Egypt- Principle of Banking Certificate

Feb 2017

N/A

N/A

N/A

Central Bank of Egypt- Principle of Banking

Development of The Bank Sector
Bank Accounts and Deposits
Retail Banking Operations
Credit and Financial Analysis

Training and Courses

Training/Course Details

Education for Employment

May 2017

EFE foundation

Full time daily course based on English language from 9:00 AM to 5:00 PM Soft skills ( communication , presentation, team work, negotiation ,time management ). Business English, labor law,

This profile is fresh!
Last update 3 days ago.

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Profile Skills and Keywords

AccountingAn AccountantAnalyticalArabicCapital MarketsCashierCentral Bank Of Egypt- Principle Of Banking CertificateCommunicatorConsumer ServicesCustomer ServiceCustomer Service RepresentativeEducation For EmploymentEgyptEnglishFinanceFootballHandles StressInsuranceInternetLeaderMicrosoft AccessMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMy FamilyPlannerSupportTeachingTelecommunications

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Access

Microsoft Access

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

accounting

accounting

: Advanced

: Extreme - I love it!

:

1-3 years

teaching

teaching

: Beginner

: Extreme - I love it!

:

Less than 1 year

customer service

customer service

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Planner, Communicator, Handles Stress

Online Presence

https://www.linkedin.com/in/essam-algndy/https://www.facebook.com/essam.algndy

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