Basic Info

Essam Hassan

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Travel Consaltant at Click the world travel

Experience Details

Travel Consaltant

Tourism/Travel

Entry Level

- Determining clients’ needs and suggesting suitable travel packages.
- Issue, reissue and refund tickets using Amadeus GDS system.
- Organizing travels from beginning to end, including tickets, accommodation and transportation.
- Using hotels suppliers as Hotel Beds, Lots of Hotels. DOTW, TBO holidays, .... etc.


Company Details

Click the world travel

Cairo, Egypt

N/A

Travel and Tourism

http://www.click-theworld.com/

Apr 2017 to present (8 months)
Trainee at EGYPTAIR

Experience Details

Trainee

Tourism/Travel

Entry Level

N/A


Company Details

EGYPTAIR

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Feb 2017 to Apr 2017 (2 months)
Reception clerk As summer trainee (intern) at Jaz Dar Elmadina Hotel -Madinat Coraya

Experience Details

Reception clerk As summer trainee (intern)

Hospitality/Hotels/Food Services

Student

- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Answering screening and forwarding incoming phone calls.
- Arrange travel and accommodations, and prepare vouchers.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.


Company Details

Jaz Dar Elmadina Hotel -Madinat Coraya

Red Sea, Egypt

101-500 employees

Hospitality/Hotels

http://www.jaz.travel/marsa-alam-madinat-coraya/hotels/jaz-dar-el-madina.aspx

Aug 2015 to Sep 2015 (1 month)
Reception clerk As summer trainee (intern) at Sol Y mar solaya Hotel -Madinat Coraya

Experience Details

Reception clerk As summer trainee (intern)

Hospitality/Hotels/Food Services

Student

- Welcomed the guests and help them in their check in.
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Greeted and registered guests and issued keys.
- Greeted the guest when they check out.


Company Details

Sol Y mar solaya Hotel -Madinat Coraya

Red Sea, Egypt

101-500 employees

Hospitality/Hotels

http://www.jaz.travel/marsa-alam-madinat-coraya/hotels/jaz-solaya.aspx

Jun 2014 to Sep 2014 (3 months)

Achievements


- Ranked the 1st of the Professional Diploma In Fares and Ticketing. At Egyptair training center - Ranked the 3rd in my section of 2016. With Excellent As accumulated degree

Education

Bachelor's Degree in Faculty of Tourism and Hotels

Education Details

Bachelor's Degree

Faculty of Tourism and Hotels

South Valley University, Egypt

A / Excellent / 85 -100%

Ranked 3rd in my class of 2016 with Excellent as accumulated degree.

N/A

South Valley University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

mahmoud sakr secondary school

Egypt

2012

B / Very Good / 75 - 85%

N/A

mahmoud sakr secondary school
2012

Certifications

Certificate details

Write Professional Emails by Georgia Institute of Technology on Coursera

Jan 2017

99% out of 100%

https://www.coursera.org/account/accomplishments/certificate/BS8ZUDD3WV8H

N/A

Georgia Institute of Technology on Coursera

N/A

Certificate details

Professional Diploma in Fares and Ticketing

Mar 2017

N/A

N/A

N/A

Egyptair training center

N/A

Certificate details

Initial Passenger Fares &Ticketing Course

Feb 2017

99.5 out of 100

N/A

N/A

Egyptair training center

N/A

Certificate details

Amadeus Basic Course With a Degree Granted: A+

Mar 2017

A+ out of A+

N/A

N/A

Amadeus

N/A

Customer Service
Feb 2017

Certificate details

Customer Service

Feb 2017

92 out of 100

N/A

N/A

Egyptair training center

N/A

Certificate details

eTourism: Communication Perspectives

Sep 2017

N/A

N/A

N/A

Università della Svizzera italiana through Iversity

An introduction course to a fascinating travel into the eTourism world, which crosses both space and time, and is always closely connected with communication.

Training and Courses

Training/Course Details

IC3 Training Course

Nov 2016

Anwar Resala Sohage

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAmadeus Airline Booking SystemAmadeus Basic Course With A Degree Granted: A+ArabicCustomer ServiceETourism: Communication PerspectivesEnglishFaculty Of Tourism And HotelsFidelio Suite 8 Hotels Operating SystemFlexibleFood ServicesHandles StressHard WorkerHospitalityHotelsIC3 Training CourseInitial Passenger Fares &Ticketing CourseItalianMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOpera Hotels Operating SystemOrganizerProfessional Diploma In Fares And TicketingReception Clerk As Summer TraineeTeam PlayerTourismTraineeTravelTravel And TourismTravel ConsaltantWrite Professional Emails By Georgia Institute Of Technology On Coursera

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fidelio suite 8 Hotels Operating System

Fidelio suite 8 Hotels Operating System

: Intermediate

: High

:

Less than 1 year

Opera Hotels Operating System

Opera Hotels Operating System

: Intermediate

: High

:

Less than 1 year

Amadeus Airline Booking System

Amadeus Airline Booking System

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/in/essam-mah moud-58aa32108https://way2egypt.wordpress.com/

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