Esraa Hussien Nasr

Call Center Agent

• Job Details:Responding to customer inquiries and recording orders, handling customer complaints and working on resolving them, providing excellent customer service and maintaining customer satisfaction.

Intern

• Job Details:Assisted in organizing awareness events and field activities promoting women’s rights, participated in outreach initiatives focused on empowering women in local communities.

Operation Agent

• Job Details:Monitor and execute daily operations ensuring smooth workflow, coordinate between field teams and management to achieve goals, report operations performance to upper management, improve and enhance operational procedures, supervise task implementation.