Esraa Khaled

Work Experience

Teleperformance

Nov 2024 - Present -7 months

Malaysia

Job Details:Working as Meta Ads support team. Supporting Korean clients through calls, chats and emails to help them in Meta (Facebook/Instagram) related advertising issues.

Dorco

Mar 2023 - Nov 2024 -1 yr, 8 months

Egypt

Job Details:Follow up with freight forwarders for both import and export process. Prepare necessary documents for customs clearance. Make sales order reports. Manage logistics costs and compile monthly reports. Communicate with the bank to process form4. Coordinate the loading process with the warehouse. Provide interpretation support for meetings, both internal and external (including banks, customers, suppliers, and factories).

Shinshinsa, LG Group

Sep 2022 - Mar 2023 -6 months

Egypt

Job Details:Scheduling and coordinating development tasks, tracking mold, material, and machine etas, and managing engineering change orders (ecos). Handling AutoCAD drawings, registering new model parts in the HSMS system, and maintaining the bill of materials (BOM) for TV and WM models. Development reports are prepared post-process providing translation/interpretation support for production, maintenance, and management teams.

Hyundai Rotem | Cairo Metro Line.03

Oct 2021 - Sep 2022 -11 months

Egypt

Job Details:Monitoring employees’ attendance, leave records, and work shift scheduling. Managing monthly budgets and prepared comprehensive expenses reports. Organizing and maintained office documentation and records. Supporting the QC team with data entry, including preparing NCR reports, communicating with Korean suppliers, and uploading to the IQMS system. Handling office asset management and monthly procurement activities. Providing accurate translation and interpretation support for meetings and daily operations.

Diploma in Freight Forwarding
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2023 - Jan 2024 - 1 Year
Bachelor's Degree in Korean Language and Literature, Second English Language
Ain Shams University (ASU)
Jan 2015 - Jan 2019 - 4 yr
Bachelor's Degree in Korean Language and Culture
Daegu University
Jan 2017 - Jan 2018 - 1 Year