
Esraa El syaed Ahmed
Operation Coordinator at Afri-Vision for Import & Export
Moharam Bek, Alexandria, EgyptWork Experience
Operation CoordinatorPart Time
Afri-Vision for Import & Export
Jul 2022 - Present -3 yrs
Egypt , Alexandria
- Job Details:Coordinating import shipments with freight forwarders and customs brokers to ensure timely delivery. Preparing and reviewing all required documents (invoice, packing list, bl, awb) for customs clearance. Following up with shipping lines and logistics partners on shipment status. Communicating with suppliers to obtain shipping schedules and documentation. Supporting internal departments (procurement, finance, warehouse) to align on delivery timelines and documentation needs. Tracking shipment movement and reporting delays or issues proactively. Ensuring compliance with import regulations and internal company procedures. Maintaining a complete archive of shipment records and clearance documents.
Pensee Cosmetics Factory
Jul 2019 - Jul 2022 -3 yrs
- Job Details:Managed supplier relationships to ensure timely and cost-effective delivery of goods. Monitored shipping performance and resolved issues related to quality, delivery, and pricing. Collaborated with internal departments (sales, operations, logistics, finance) to align supply plans with business goals. Tracked key KPIs (inventory turnover, fill rate, on-time delivery) to evaluate supply chain efficiency. Prepared reports and presentations for management to support planning decisions.
Ruch Bruch Co
Jul 2014 - Jul 2016 -2 yrs
- Job Details:Handled inbound/outbound sales calls and guided customers to choose the right products. Created orders and processed sales transactions. Promoted products, answered inquiries, and upsold where appropriate. Ensured customer satisfaction through follow-up communication.
Education
Bachelor's Degree
Alexandria University (ALEXU)Jan 2013 12 yr 6 Months
High School - Thanaweya Amma
Suzan MubarakJan 2009
Skills
- Microsoft Office (Excel, Word, Outlook)
- Shipping & customs documentation
- Supplier & shipment follow-up
- Internal coordination (procurement, finance, warehouse)
- Problem Solving & Time Management
- Strong Communication & Negotiation
- Time and Priority Management
- Problem-Solving & Decision-Making
- Import logistics coordination
- Dealing with freight forwarders & customs agents
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Diploma in Procurement and Supply - CIPS
online - self study·2024Digital Marketing
online -self study·2023Commercial Excel
Alexandria University·2014