Basic Info

Eslam saeed

Less than 1 year

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

IT specialist at StarsTel

Experience Details

IT specialist

IT/Software Development

Entry Level

Responsibilities
-Complete responsibility for Zendesk system (customer service system)
-Solving issue with X-Cally and recommending better call center software
-Preparing learning material of any new systems, that we added, for agents
-Solving agent’s issues
-Adding new workstations to company domain and preparing it from A to Z.


Company Details

StarsTel

nasr city, Egypt

11-50 employees

Marketing and Advertising, Management Consulting

N/A

Feb 2016 to Aug 2016 (6 months)
HR member at SCCI (student activity)

Experience Details

HR member

Human Resources

Student

N/A


Company Details

SCCI (student activity)

Giza, Egypt

N/A

Aug 2015 to Jul 2016 (11 months)
Instrumental Engineer (intern) at Enppi

Experience Details

Instrumental Engineer (intern)

Installation/Maintenance/Repair

Student

N/A


Company Details

Enppi

naser city, Egypt

101-500 employees

Oil and Gas

http://www.enppi.com/en/enppi-home-page

Aug 2015 to Sep 2015 (1 month)
Fundraising Member at GATE (student activity)

Experience Details

Fundraising Member

Sales/Retail, Marketing/PR/Advertising

Student

N/A


Company Details

GATE (student activity)

Giza, Egypt

N/A

Aug 2014 to Jun 2015 (10 months)
Trainee (intern) at ASEC

Experience Details

Trainee (intern)

Engineering - Telecom/Technology

Student

N/A


Company Details

ASEC

Arish, Egypt

More than 1000 employees

Chemicals

http://www.asec-engineering.com/

Aug 2014 to Sep 2014 (1 month)

Education

Bachelor's Degree in Electronics and Communication Engineering

Education Details

Bachelor's Degree

Electronics and Communication Engineering

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

score : 81% with honor

Cairo University
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Orman

Egypt

2011

A / Excellent / 85 -100%

score : 98.5%

El-Orman
2011

Training and Courses

Training/Course Details

Mobile Telecommunications package

Oct 2015

ebdaa training center

N/A

Training/Course Details

Drive test , Planning and Optimization (2G&3G;)

Jan 2016

ebdaa training center

N/A

This profile is fresh!
Last update 26 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBig DataBusiness DevelopmentC++CCNACadenceChemicalsDetails-orientedDrive Test , Planning And Optimization (2G&3G;)Electronics And Communication EngineeringEnglishFundraising MemberGSMGermanHR MemberHuman ResourcesHuman Resources (HR)ITIT SpecialistInstallationInstrumental EngineerLinuxMaintenanceManagement ConsultingMarketingMarketing And AdvertisingMatlabMicrosoft OfficeMobile Telecommunications PackageNetworksOil And GasPresenterProblem SolverRepairRetailSalesSoftware DevelopmentTeachingTeam PlayerTelecommunicationTrainee

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

GSM

GSM

: Advanced

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C++

C++

: Intermediate

: Medium

:

1-3 years

Telecommunication

Telecommunication

: Intermediate

: Extreme - I love it!

:

1-3 years

Matlab

Matlab

: Intermediate

: Medium

:

1-3 years

Big Data

Big Data

: Intermediate

: Medium

:

Less than 1 year

Cadence

Cadence

: Intermediate

: Medium

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Networks

Networks

: Beginner

: High

:

Less than 1 year

Linux

Linux

: Beginner

: Medium

:

Less than 1 year

CCNA

CCNA

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Presenter, Problem Solver, Details-oriented, Team Player

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