Eslam mohamed Abdelfatah
Corporate Business Development
Hadayek Alkobba, Cairo, EgyptWork Experience
Senior Sales RepresentativeFull Time
Zbooni
Sep 2024 - Present -10 months
Egypt , Cairo
- Job Details:1. Acquire new vendors to increase the variety and volume of transactions on social commerce platform. 2. On boarding merchants, setting up the operation, conducting demos, and handling objections. 3. Facilitate digital payments through payment gateway, card acceptance, pay by link and mobile wallets. 4. Capture naturally leads by offering e-payment solutions, installment channels and mobile-friendly platform. 5. Conducting commercial strategic partnerships locally and internationally with merchants. 6. Proactively identify up-selling and cross-selling opportunities with existing clients.
Senior Corporate Account SpecialistFull Time
Basata
Mar 2020 - May 2024 -4 yrs, 2 months
Egypt , Cairo
- Job Details:1. Lead new business deals such as banks, charities, FMCG, e-commerce and consumer finance. 2. Build strategic partnership with corporates, B2B, SMEs and enterprises in different sectors. 3. Identify new market opportunities via indirect sales channels. 4. Develop business strategies within payment facilitators, service providers and aggregators. 5. Training personnel and helping team members develop their skills.
CRM Account ManagerFull Time
Nacita Logistics
Jul 2019 - Jan 2020 -6 months
Egypt , Cairo
- Job Details:• Calculate customer payments and identify any mistake in financial reports with customers. • Coordinate between the operations team and the business development teams. • Evaluate the cost of special orders or urgent orders
key account managerFull Time
opportune
Jan 2017 - Apr 2019 -2 yrs, 3 months
Egypt , Cairo
- Job Details:Founded new market in Jordan, Holland and England. • Operate different types of accounts as convenience stores, pharmacies, Hotels and Websites. • Negotiate the contract or rules of offers with customers and increase sales with potential clients
Education
Bachelor of Education in History
Helwan UniversityJan 2008 - Jan 2012 - 4 yr
High School - Thanaweya Amma
el nokrashyJan 2008
Achievements
❖ Senior corporate accounts specialist - Masary – 3/2020 to present • Over achievement every month. • Gain more outstanding deals in a short time. ❖ CRM accont manager – Nacita Logistics – 7/2019 to 1/2020 • Top-performer, organized, and working with business development manager and liaising between operation teams and managerial levels. ❖ Key account manager – Opportune – 12/2015 to 4/2019 • Manage all accounts inside Egypt or outside it. • Open more sales channel outside like England, Holland and Jordan. • Gain more outstanding benefits within renew our contract with customers. ❖ Sales promoter – HTC – 2/2015 to 11/2015 • Success in increasing sales in off-seasons and attract new customers. ❖ Customer services representative – Wasla Outsourcing – 7/2012 to 3/2013 • the best employee in the month January as a result of my commitment, hard worker, and my positive contribution to Wasla Contact Center .
Verified Badges
General Abilities Badges:
Skills
- customer relation management
- Sales Management
- Customer Service
- Negotiation
- Retail
- Marketing Research
- Selling
- Integrated Marketing Communication
- Strategic Marketing
- Brand Management
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Customer Segmentation and Prospecting
Northwestern University·2023Introduction to Marketing
Wharton university of Pennsylvania·2023Financial Markets
Yale University·2022Negotiation Strategies and Skills
University of Michigan·2021Project Management
University of California·2021Digital Marketing Advanced Certificate
Udacity·2021Digital Marketing Professional Certificate
Udacity·2021Foundation Certificate in Content Marketing
Udacity·2021Career Certificate in Marketing
The American University in Cairo·2018Career Certificate in professional conference and event management
AUC·2018Career Certificate in Sales Management
The American University in Cairo·2018Foundation Certificate in Marketing
The American University in Cairo·2018Certificate of Achievement in Sales & Marketing
The American University in Cairo·2018ICDL Certificate
Ministry of communications and information technology·2013N+ comp TIA Training
Cairo university ·2012