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Eslam mohamed AbdelfatahCoronavirus • Immediate Start

Senior Corporate Account Specialist

Cairo, Egypt
  • customer relation management
  • Sales Management
  • Customer Service
  • Negotiation
  • Retail

Work Experience

  • Senior Corporate Account Specialist at Masary

    Mar 2020 to present · 6 Months
  • CRM Account Manager at Nacita Logistics

    Jul 2019 to Jan 2020 · 6 Months
  • key account manager at opportune

    Jan 2017 to Apr 2019 · 2 Years 3 Months
  • Retail Sales Coordinator at opportune

    Dec 2015 to Dec 2016 · 1 Year

Education

  • Bachelor of Education in History

    Helwan University - Egypt 2008 to 2012 · 4 Years
  • High School - Thanaweya Amma

    el nokrashy - Egypt 2008

Achievments

A highly organized, solution-oriented experience in customer services, customer relation management, sales, logistics services and IT & Payments solutions. Dealing with corporate, individual customers, distributors and e-commerce Companies as Jumia and Souq. Sell and promote travel bidet like Fresh Buzz to spread it in United Arab Emirates, England, Holland and Egypt. the best employee in the month January as a result of his commitment, hard worker, and his positive contribution to Wasla Contact Center .

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Verified Badges
Verified skills from trusted partners

General Abilities Badges:
  • IS
    Interpersonal Skills
  • TW
    Teamwork

Skills
Tools and Fields of Expertise

  • customer relation management
  • Sales Management
  • Customer Service
  • Negotiation
  • Retail
  • Marketing Research
  • Selling
  • Integrated Marketing Communication
  • Strategic Marketing
  • Brand Management
  • Problem Solving
  • Public Relations (PR)
  • Key Account Management
  • Event Coordination

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • Career Certificate in Marketing

    The American University in Cairo · 2018
  • Career Certificate in professional conference and event management

    AUC · 2018
  • Career Certificate in Sales Management

    The American University in Cairo · 2018
  • Foundation Certificate in Marketing

    The American University in Cairo · 2018
  • Certificate of Achievement in Sales & Marketing

    The American University in Cairo · 2018
  • English for Effective communication

    The American University in Cairo · 2017
  • ICDL Certificate

    Ministry of communications and information technology · 2013
  • N+ comp TIA Training

    Cairo university · 2012
  • Emerging Learners Elementary Certificate

    The American University in Cairo · 2012
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