ES
Eslam Sayed
Technical Support at HP
New Capital, Cairo, EgyptWork Experience
HP
- Job Details:Helping people fix their HP printer problems. Providing technical assistance to customers experiencing issues with their HP printers. Troubleshooting and resolving problems with HP printers.
Foundever (Radisson Hotels)
Jun 2023 - Jun 2025 -2 yrs
- Job Details:Managed reservations and guest inquiries with high service standards. Enhanced guest experiences through effective communication. Collaborated with hotel teams for special requests.
Concentrix
Jun 2019 - Jun 2023 -4 yrs
- Job Details:Provided support to Amazon sellers, resolving inquiries and issues. Improved seller satisfaction and retention rates. Collaborated with teams to enhance operational efficiency.
Skills
- Event Planning
- Problem Solving
- Detail-oriented and able to handle multiple tasks simultaneously
- Exceptional communication and interpersonal skills
- ability to work independently and as a part of a team
- Customer service excellence
- Strong organizational and time-management skills
- Sourced and screened candidates for various roles
- Developed tailored recruitment strategies
Languages
Italian
FluentEnglish
Fluent