Basic Info

Eniola Opeagbe

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Adviser at Vodafone UK

Experience Details

Customer Adviser

Customer Service/Support

Experienced (Non-Manager)

experiece in delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, responding to sales enquiries and converting them into sales, and dealing with customer complaints, mainly within the reception and sales areas.
Having a professional and direct telephone manner.


Company Details

Vodafone UK (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services , Business Services - Other, Telecommunications

www.vodafone.com

Apr 2015 to present (2 years 6 months)

Education

BSc in Navigation

Education Details

BSc

Navigation

Arab Academy for Science, Technology and Maritime Transport, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2010 - 2015
High School - Other

High School Details

Other

Royal Bells Model College

Nigeria

2009

B / Very Good / 75 - 85%

N/A

Royal Bells Model College
2009

Certifications

Bachelor Degree
Feb 2015

Certificate details

Bachelor Degree

Feb 2015

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBachelor DegreeBusiness Services - OtherConsumer ServicesCusrtomer ServicesCustomer AdviserCustomer ServiceCustomer-orientedDancingEating ChocolatesEnglishFlexibleInnovativeListening To MusicMaking FriendsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word,Microsoft ExcelNavigationPlannerReading NovelsSocialSupportTelecommunicationsTelesales RepresentativeVodafone UKWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Beginner

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word,Microsoft Excel

Microsoft Word,Microsoft Excel

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Navigation

Navigation

: Expert

: Extreme - I love it!

:

Less than 1 year

Telesales Representative

Telesales Representative

: Expert

: Extreme - I love it!

:

Less than 1 year

Cusrtomer Services

Cusrtomer Services

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Customer-oriented, Flexible / Adaptive, Innovative, Social

Online Presence

Eniola TokeMistique Chicly PetiteMz_Layode

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