Basic Info

Angie Al ayedi

8 years

Giza, Egypt, Egypt

Bachelor's Degree

Senior Management

Work Experience

Customer service representative at Nature's gift store

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

i am responsible for taking calls from the customers , taking orders , replying and sending emails it's an organic food company .


Company Details

Nature's gift store

Cairo, Egypt

51-100 employees

Food and Beverage Production

www.ngs-egypt.com

Mar 2016 to present (1 year 1 month)
Business development and consultant at Estmrarya company

Experience Details

Business development and consultant

Business Development

Senior Management (e.g. VP, CEO)

I was responsible for making business plans , new ideas , handling all the events with the CEO .
Giving training to the employees in Dubai , making sure of the implementation of The BCM across the organizations


Company Details

Estmrarya company

Dubai, United Arab Emirates

11-50 employees

Business Services - Other

www.Estmrarya.com

Sep 2016 to Mar 2017 (6 months)
Sales travel agent at Elite expo services

Experience Details

Sales travel agent

Tourism/Travel

Senior Management (e.g. VP, CEO)

i was responsible for making calls for the exhibitors around the around for the exhibition in different places around the world for the hotel accommodations .


Company Details

Elite expo services

Cairo, Egypt

51-100 employees

Airlines/Aviation

www.eliteexposervices.com

Feb 2015 to Jan 2016 (11 months)
Gold customer service representative at Vodafone Ireland

Experience Details

Gold customer service representative

Customer Service/Support

Experienced (Non-Manager)

i was responsible for taking calls ( an Irish accounts ) the billing department i handled calls, complaints and i became one of the top achievers as well


Company Details

Vodafone Ireland (multinational)

Cairo, Egypt

More than 1000 employees

Business Services - Other

www.vodafoneireland.com

Feb 2014 to Jan 2015 (11 months)
Sales manager at Obelisk publications

Experience Details

Sales manager

Sales/Retail

Senior Management (e.g. VP, CEO)

obelisk publications is an american company for shipping archaeological books all around USA , Canada , London , Germany and Europe as well i was responsible for the sales and the promotions of the items that we have , also for the complaints and the emails if it's urgent or if we have a new deal with a new library .


Company Details

Obelisk publications

Ismalia, Egypt

11-50 employees

Education

www.obeliskpublications.com

Jan 2008 to Jan 2014 (6 years)
Sales manager at Obelisk publications

Experience Details

Sales manager

Sales/Retail

Senior Management (e.g. VP, CEO)

obelisk publications is an american company for shipping archaeological books all around USA , Canada , London , Germany and Europe as well i was responsible for the sales and the promotions of the items that we have , also for the complaints and the emails if it's urgent or if we have a new deal with a new library .


Company Details

Obelisk publications

Egypt

11-50 employees

Education

www.obeliskpublications.com

Jan 2008 to Jan 2014 (6 years)

Education

mass communication and media in mass communication and media

Education Details

mass communication and media

mass communication and media

6 october University, Egypt

Not specified

i studied mass communications , journalist and so many subjects related to media .

i was studying before media engineering it was really a good experience .

6 october University
2013 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

language British school

Egypt

2007

B / Very Good / 75 - 85%

i studied English as a mother language and also German as a second language

language British school
2007

Training and Courses

Training/Course Details

Marketing MK396T

Dec 2016

Athabasca university in Alberta Canada

it's an online course for marketing .

Training/Course Details

English business

Jul 2016

Shaw academy in London

i will start my course on the 28th of June it just for one month

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

Admin AssistantAirlinesArabicAviationBusinessBusiness ConsultantBusiness DevelopmentBusiness Development And ConsultantBusiness Services - OtherCreativeCustomer CareCustomer ServiceCustomer Service RepresentativeEducationEnglishEnglish BusinessFood And Beverage ProductionGermanGold Customer Service RepresentativeHandles StressHard WorkerMarketing MK396TMass Communication And MediaMicrosoft OfficeOrganizerPresenterRetailSalesSales ManagerSales RepresentativeSales Travel AgentSupportTourismTravelVodafone Ireland

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Advanced

: Intermediate

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

1-3 years

Fields of Expertise

admin assistant

admin assistant

: Expert

: Extreme - I love it!

:

3-5 years

customer care

customer care

: Expert

: Medium

:

1-3 years

business consultant

business consultant

: Expert

: Extreme - I love it!

:

1-3 years

sales representative

sales representative

: Advanced

: Little

:

1-3 years

Key Skills

Hard worker, Presenter, Creative, Organizer, Handles Stress

Online Presence

https://www.facebook.com/violeka/media_set?set=a.491389222456.263063.533577456&type=3

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