Basic Info

Onsy afifi

8 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Technical Support Engineer at Stem Egypt School

Experience Details

IT Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

• Troubleshoots network usage and peripheral issues
• Supports Help Desk service.
• Maintains data and Network connections.
• Support telephone hardware, software & network
• Maintain record of maintains work and Equipment repairs.
• Installs hardware & software or adjusts settings in order to fix machine malfunctions or maximize efficiency.
• Communicate with users concerning equipment operation, maintenance and technical support.


Company Details

Stem Egypt School

October city, Egypt

1-10 employees

Information Technology Services

www.stemegypt.edu.eg

Jul 2013 to present (3 years 9 months)
IT Technical Support Engineer at Xceed

Experience Details

IT Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

• Works in conjunction with Network administrator to support company wide communication needs.
• Troubleshoots network usage and peripheral issues
• Supports Help Desk service.
• Maintains data and Network connections.
• Support telephone hardware, software & network
• Maintain record of maintains work and Equipment repairs.
• Installs hardware & software or adjusts settings in order to fix machine malfunctions or maximize efficiency.
• Communicate with users concerning equipment operation, maintenance and technical support.


Company Details

Xceed

Heliopolis, Egypt

More than 1000 employees

Information Technology Services

www.xceed.com

Dec 2015 to present (1 year 4 months)
IT Technical Support Engineer at Comm Net Group

Experience Details

IT Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

• Works in conjunction with Network administrator to support company wide communication needs.
• Troubleshoots network usage and peripheral issues
• Supports Help Desk service.
• Maintains data and Network connections.
• Support telephone hardware, software & network
• Maintain record of maintains work and Equipment repairs.
• Installs hardware & software or adjusts settings in order to fix machine malfunctions or maximize efficiency.
• Communicate with users concerning equipment operation, maintenance and technical support.


Company Details

Comm Net Group

Mohandiseen, Egypt

1-10 employees

Information Technology Services

www.cng.com.eg

Feb 2006 to Jul 2013 (7 years 5 months)

Achievements


• Works in conjunction with Network administrator to support company wide communication needs. • Troubleshoots network usage and peripheral issues • Supports Help Desk service. • Maintains data and Network connections. • Support telephone hardware, software & network • Maintain record of maintains work and Equipment repairs. • Installs hardware & software or adjusts settings in order to fix machine malfunctions or maximize efficiency. • Communicate with users concerning equipment operation, maintenance and technical support.

Education

management information systems in computer

Education Details

management information systems

computer

HIMS Academy, Egypt

C / Good / 65 - 75%

information systems

N/A

HIMS Academy
2000 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ali Moubarak

Egypt

2000

C / Good / 65 - 75%

N/A

Ali Moubarak
2000

Certifications

ccna
Oct 2012

Certificate details

ccna

Oct 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

CCNA Exploration

Jan 2012

telecome egypt

N/A

Training/Course Details

A+

Mar 2007

computek training center

N/A

Training/Course Details

MCSA

Jan 2006

Computek Training Center

N/A

Training/Course Details

photoshop

Apr 2008

computek training center

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

A+AnalyticalBusiness-orientedCCNA ExplorationCcnaComputerDrawEnglishHard WorkerITIT Technical SupportIT Technical Support EngineerInformation Technology ServicesLeaderMCSAMaintenance HARDWARE AND SOFTWAREMy WorkPhotoshopPresenterSoftware DevelopmentSports

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Fluent

Tools and Technologies

Maintenance HARDWARE AND SOFTWARE

Maintenance HARDWARE AND SOFTWARE

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

IT Technical Support

IT Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Leader, Business-oriented, Hard worker, Presenter

Online Presence

https://www.facebook.com/onsysoft

onsy is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Onsy's full profile and find more great talent and professionals to join your team.