Basic Info

Mohamed Khalil

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Team leader operation manger at Raya Trae

Experience Details

Team leader operation manger

Installation/Maintenance/Repair

Experienced (Non-Manager)

 Team leader for HQ samsung maintenance team , handling LTP , RRR , waiting , pending , working cases .
 Analysis, follow up and preparing corrective action plans for repeated repairs .
 Quality issues collecting, reporting , Provide technical training .
 handling complians and increase customer satisfaction .
 make sure all engineers have latest technical informantions and reviewing the performance of staff .


Company Details

Raya Trae

Giza, Egypt

More than 1000 employees

Engineering Services, Consumer Electronics , Consulting Services

N/A

May 2017 to present (7 months)
Senior Maintenance Engineer at Raya Trade

Experience Details

Senior Maintenance Engineer

Engineering - Telecom/Technology, Installation/Maintenance/Repair, Operations/Management

Experienced (Non-Manager)

- Senior Maintenance Engineer for Samsung mobile phones & tables
- Troubleshooting for Samsung Mobile phones Hardware & software and fix it
- Reporting and handling of delayed ,pending for spare parts and waiting customer approval cases
- LV 3 & LV 2 mobile repair & troubleshooting
-Reporting software or hardware issue to technical support team
-Handling paid team included 2 engineers


Company Details

Raya Trade

Giza, Egypt

More than 1000 employees

Consumer Electronics , Consumer Services , Engineering Services

N/A

Jan 2016 to Apr 2017 (1 year 3 months)
Maintenance engineer at Raya trade

Experience Details

Maintenance engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Raya trade

Giza, Egypt

More than 1000 employees

Consumer Electronics , Electronics and Semiconductors

Www.rayacorp.com

Oct 2013 to Dec 2015 (2 years 2 months)

Education

Bachelor's Degree in Communication & electronics

Education Details

Bachelor's Degree

Communication & electronics

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology
2006 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Qalioub Secondary Military School

Egypt

2006

A / Excellent / 85 -100%

N/A

Qalioub Secondary Military School
2006

Certifications

Ccna
Sep 2013

Certificate details

Ccna

Sep 2013

N/A

N/A

N/A

N/A

Certificate details

Samsung certification

Nov 2015

N/A

N/A

N/A

N/A

Gsm
Jan 2013

Certificate details

Gsm

Jan 2013

N/A

N/A

N/A

N/A

C programming
Jan 2012

Certificate details

C programming

Jan 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

IT specialist

Jul 2013

Orascom

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe After EffectsAdobe PhotoshopArabicC ProgrammingCCNACommunication & ElectronicsCommunicatorComputer HardwareConsulting ServicesConsumer ElectronicsConsumer ServicesCustomer ServiceElectroincsElectronics And SemiconductorsEngineeringEngineering ServicesEnglishFlexibleGSMHard WorkerIT SpecialistInstallationLinuxMaintenanceMaintenance EngineerManagementMatlabMicrosoft ExcelMicrosoft Visual StudioMicrosoft WordMobile CommunicationPlannerProblem SolverProgrammingRepairSamsung CertificationSenior Maintenance EngineerTeam Leader Operation MangerTechnical SupportTestingTroubleshooting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

CCNA

CCNA

: Expert

: High

:

1-3 years

Computer Hardware

Computer Hardware

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Visual Studio

Microsoft Visual Studio

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Matlab

Matlab

: Advanced

: Extreme - I love it!

:

1-3 years

Linux

Linux

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe After Effects

Adobe After Effects

: Advanced

: High

:

3-5 years

Fields of Expertise

engineering

engineering

: Expert

: Extreme - I love it!

:

1-3 years

maintenance

maintenance

: Expert

: Extreme - I love it!

:

1-3 years

Programming

Programming

: Expert

: Extreme - I love it!

:

1-3 years

testing

testing

: Expert

: Extreme - I love it!

:

Less than 1 year

Troubleshooting

Troubleshooting

: Expert

: Extreme - I love it!

:

1-3 years

electroincs

electroincs

: Expert

: Extreme - I love it!

:

1-3 years

technical support

technical support

: Expert

: Extreme - I love it!

:

1-3 years

mobile communication

mobile communication

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Communicator, Hard worker, Problem Solver, Flexible / Adaptive

Online Presence

https://www.linkedin.com/in/mohamed-khalil-b3a311103?trk=nav_responsive_tab_profile

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