
Ahmed Said Mostafa
IT Operation / Project Manager at novomind AG
Sidi Gaber, Alexandria, EgyptWork Experience
IT Senior ConsultantPart Time
- Job Details:• Lead the design and implementation of tailored IT strategies aligned with business objectives, effectively managing projects to ensure the integration of new technologies enhances organizational efficiency and productivity. • Manage and oversee continuous support, training, and mentorship for team members, driving successful adoption of systems and swiftly resolving technical issues through strategic problem-solving and proactive leadership.
Teaching and Trainer on new technology, AI and Digital TransformationFreelance / Project
- Job Details:• End-to-End AI Integration Management: Spearhead SME digital transformation by assessing needs, selecting tailored AI tools (e.g., ChatGPT for customer service, Power BI for analytics), and overseeing seamless cloud-based deployment (AWS/Azure/GCP). • Process Optimization: Redesigned and automated key business workflows using AI tools (e.g., ChatGPT, Power BI) and RPA platforms (e.g., Zapier), leading to a Delivered up to 30% cost savings for SMEs by leading AI tool deployment and migrating legacy systems to scalable AWS/Azure cloud environments.
Chief Operating Officer - Regional Program ManagerFull Time
RASN Consult
Sep 2022 - Present -2 yrs, 10 months
- Job Details:• Directed enterprise-level digital transformation initiatives, increasing operational efficiency by 35% through AI adoption and processing automation across 2 regional hubs. Lead KPI alignment processes, leveraging robust data analysis to ensure value realization by proactively monitoring performance and swiftly addressing any gaps. • Facilitate and strengthen cross-functional collaboration, effectively managing change across various organizational levels to support the successful execution of global strategic objectives. • Govern and oversee global strategic initiatives, meticulously managing projects, resources, and stakeholder expectations to achieve defined objectives within approved timelines, scopes, and budgets. • Develop and implement structured change management methodologies aligned strategically with the Project Management Office (PMO), ensuring seamless integration and consistent execution across initiatives. • Define and utilize data-driven metrics for measuring change management success, consistently analyzing results and clearly communicating outcomes via structured awareness and adoption scorecards. • Reduced system deployment cycles by 40% by implementing end-to-end automation and agile release pipelines, accelerating service delivery across multi-country operations. Conduct comprehensive data analysis to systematically track and evaluate project scopes, activities, progress, risks, and achievements, optimizing overall change enablement outcomes. • Perform detailed operational and data analysis on global infrastructure incidents, managing change processes for corrective actions, identifying root causes, and ensuring timely and effective resolutions. • Led cross-functional teams of 10+ engineers and analysts across 2 countries (EG and Saudi Arabia)
Project Manager Program Management ( Operation)Full Time
novomind AG
Aug 2019 - Aug 2022 -3 yrs
Egypt , Alexandria
- Job Details:• Led cross-functional alignment initiatives to drive the achievement of annual operational plans, while cultivating future-ready team capabilities. • Spearheaded organizational development and HR transformation projects, ensuring strategic alignment with change management and growth objectives. • Applied PMP methodologies to manage cross-functional projects, balancing scope, timelines, and resources to achieve high-impact outcomes. • Oversaw over 15 simultaneous projects, ensuring 100% delivery within scope, time, and budget using PMP best practices across Egypt, UAE, and Kuwait • Identified and mitigated risks and operational issues through proactive analysis and structured problem-solving within PMO frameworks. • Designed and facilitated training programs aimed at upskilling operations and development teams, enhancing performance and adaptability. • Evaluated operational systems and technology, recommending upgrades and process improvements aligned with organizational efficiency goals. • Led cross-functional teams of 20+ engineers across 3 countries (EG, UAE and Kwait)
Education
Master in Business Administration - MBA in Strategic Management
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2023 - Jan 2025 - 2 yr
Bsc. in Computer Engineering
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2004 - Jan 2012 - 8 yr
High School - Thanaweya Amma
El Nasr Boys SchoolJan 2004
Achievements
I have achievements as Senior System Admin at NOVOMIND Egypt LLC (2014 - present) I have achievements as IT Engineer at Super Delivery (2014 - 2014) I have achievements as IT Coordinator at Medlevent (2013 - 2014) I have achievements as IT Support Engineer at Arab Computers (2012 - 2013) I have achievements in sport as i was playing karate
Skills
- IT Management
- IT Operation
- IT Service Management
- Service Delivery
- IT
- network
- Continuous Improvement
- Team Work
- Global Delivery
- Data Security
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Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
CISCO Modern AI
CISCO·2024Government Ambassador for Governance and Digital Transformation : Jan 2024
Nile University·2024Diploma in International Law in Diplomatic Relations
Ain Shams University·2024Governance and Anti-Corruption
Security Institute for Human Development·2023Leadership Preparation
Military College for Management Science·2023Rotary Leadership
Rotary Leadership Institute·2023Strategic Studies and National Security Course
Nasser Academy for Military Science·2023IoT
Udemy·2023AI Essentials: For Future Business Leaders
ESSEC BUSINESS SCHOOL·2023AWS Innovate AI/ML
Amazon Web Service·2023ITIL V4
Udemy·2023AWS Innovate
Amazon·2022Fundamental Of Business Analysis
Udemy·2022Agile Methodology - APMG - CSM
UDEMY·2019PMP PMBOK 6th Edition
New Horizon·2018Communication Skills
New Horizon·2017Network and Security Fundamentals
Self-Study·2015Security Certified Program
Self-Study·2014Red Hat System Engineer
Self-Study·2014Red Hat System Admin
Self-Study·2014Microsoft Technology Specialist (MCTS)
2014Microsoft Solution Associate (MCA)
Self-Study·2013Microsoft Certified IT Professional (MCITP)
Self-Study·2013Microsoft Certified Professional (MCP)
Self-Study·2013CCNP
2013A+
2012CCNA
2012