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Ahmed Said Mostafa

IT Operation / Project Manager at novomind AG

Sidi Gaber, Alexandria, Egypt

Work Experience

  • IT Senior ConsultantPart Time

    Adam Travel

    Nov 2024 - Present -8 months

    Egypt , Alexandria

    • Job Details:• Lead the design and implementation of tailored IT strategies aligned with business objectives, effectively managing projects to ensure the integration of new technologies enhances organizational efficiency and productivity. • Manage and oversee continuous support, training, and mentorship for team members, driving successful adoption of systems and swiftly resolving technical issues through strategic problem-solving and proactive leadership.
  • Teaching and Trainer on new technology, AI and Digital TransformationFreelance / Project

    Self Employment

    Jan 2023 - Present -2 yrs, 6 months

    Egypt , Alexandria

    • Job Details:• End-to-End AI Integration Management: Spearhead SME digital transformation by assessing needs, selecting tailored AI tools (e.g., ChatGPT for customer service, Power BI for analytics), and overseeing seamless cloud-based deployment (AWS/Azure/GCP). • Process Optimization: Redesigned and automated key business workflows using AI tools (e.g., ChatGPT, Power BI) and RPA platforms (e.g., Zapier), leading to a Delivered up to 30% cost savings for SMEs by leading AI tool deployment and migrating legacy systems to scalable AWS/Azure cloud environments.
  • Chief Operating Officer - Regional Program ManagerFull Time

    RASN Consult

    Sep 2022 - Present -2 yrs, 10 months

    • Job Details:• Directed enterprise-level digital transformation initiatives, increasing operational efficiency by 35% through AI adoption and processing automation across 2 regional hubs. Lead KPI alignment processes, leveraging robust data analysis to ensure value realization by proactively monitoring performance and swiftly addressing any gaps. • Facilitate and strengthen cross-functional collaboration, effectively managing change across various organizational levels to support the successful execution of global strategic objectives. • Govern and oversee global strategic initiatives, meticulously managing projects, resources, and stakeholder expectations to achieve defined objectives within approved timelines, scopes, and budgets. • Develop and implement structured change management methodologies aligned strategically with the Project Management Office (PMO), ensuring seamless integration and consistent execution across initiatives. • Define and utilize data-driven metrics for measuring change management success, consistently analyzing results and clearly communicating outcomes via structured awareness and adoption scorecards. • Reduced system deployment cycles by 40% by implementing end-to-end automation and agile release pipelines, accelerating service delivery across multi-country operations. Conduct comprehensive data analysis to systematically track and evaluate project scopes, activities, progress, risks, and achievements, optimizing overall change enablement outcomes. • Perform detailed operational and data analysis on global infrastructure incidents, managing change processes for corrective actions, identifying root causes, and ensuring timely and effective resolutions. • Led cross-functional teams of 10+ engineers and analysts across 2 countries (EG and Saudi Arabia)
  • Project Manager Program Management ( Operation)Full Time

    novomind AG

    Aug 2019 - Aug 2022 -3 yrs

    Egypt , Alexandria

    • Job Details:• Led cross-functional alignment initiatives to drive the achievement of annual operational plans, while cultivating future-ready team capabilities. • Spearheaded organizational development and HR transformation projects, ensuring strategic alignment with change management and growth objectives. • Applied PMP methodologies to manage cross-functional projects, balancing scope, timelines, and resources to achieve high-impact outcomes. • Oversaw over 15 simultaneous projects, ensuring 100% delivery within scope, time, and budget using PMP best practices across Egypt, UAE, and Kuwait • Identified and mitigated risks and operational issues through proactive analysis and structured problem-solving within PMO frameworks. • Designed and facilitated training programs aimed at upskilling operations and development teams, enhancing performance and adaptability. • Evaluated operational systems and technology, recommending upgrades and process improvements aligned with organizational efficiency goals. • Led cross-functional teams of 20+ engineers across 3 countries (EG, UAE and Kwait)
  • Education

    • Master in Business Administration - MBA in Strategic Management

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2023 - Jan 2025 - 2 yr

    • Bsc. in Computer Engineering

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2004 - Jan 2012 - 8 yr

    • High School - Thanaweya Amma

      El Nasr Boys School

      Jan 2004 

    Achievements

    I have achievements as Senior System Admin at NOVOMIND Egypt LLC (2014 - present) I have achievements as IT Engineer at Super Delivery (2014 - 2014) I have achievements as IT Coordinator at Medlevent (2013 - 2014) I have achievements as IT Support Engineer at Arab Computers (2012 - 2013) I have achievements in sport as i was playing karate

    Skills

    • IT Management
    • IT Operation
    • IT Service Management
    • Service Delivery
    • IT
    • network
    • Continuous Improvement
    • Team Work
    • Global Delivery
    • Data Security
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • CISCO Modern AI

      CISCO·2024
    • Government Ambassador for Governance and Digital Transformation : Jan 2024

      Nile University·2024
    • Diploma in International Law in Diplomatic Relations

      Ain Shams University·2024
    • Governance and Anti-Corruption

      Security Institute for Human Development·2023
    • Leadership Preparation

      Military College for Management Science·2023
    • Rotary Leadership

      Rotary Leadership Institute·2023
    • Strategic Studies and National Security Course

      Nasser Academy for Military Science·2023
    • IoT

      Udemy·2023
    • AI Essentials: For Future Business Leaders

      ESSEC BUSINESS SCHOOL·2023
    • AWS Innovate AI/ML

      Amazon Web Service·2023
    • ITIL V4

      Udemy·2023
    • AWS Innovate

      Amazon·2022
    • Fundamental Of Business Analysis

      Udemy·2022
    • Agile Methodology - APMG - CSM

      UDEMY·2019
    • PMP PMBOK 6th Edition

      New Horizon·2018
    • Communication Skills

      New Horizon·2017
    • Network and Security Fundamentals

      Self-Study·2015
    • Security Certified Program

      Self-Study·2014
    • Red Hat System Engineer

      Self-Study·2014
    • Red Hat System Admin

      Self-Study·2014
    • Microsoft Technology Specialist (MCTS)

      2014
    • Microsoft Solution Associate (MCA)

      Self-Study·2013
    • Microsoft Certified IT Professional (MCITP)

      Self-Study·2013
    • Microsoft Certified Professional (MCP)

      Self-Study·2013
    • CCNP

      2013
    • A+

      2012
    • CCNA

      2012
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