Basic Info

Engy Namek

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Reservation Supervisor at Royal Maxim Palace Kempinski

Experience Details

Reservation Supervisor

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Royal Maxim Palace Kempinski (multinational)

Cairo, Egypt

101-500 employees

Hospitality/Hotels

N/A

May 2016 to Apr 2017 (11 months)
Reservations Agent at Royal Maxim Palace Kempinski

Experience Details

Reservations Agent

Hospitality/Hotels/Food Services

Entry Level

N/A


Company Details

Royal Maxim Palace Kempinski (multinational)

Cairo, Egypt

101-500 employees

Hospitality/Hotels

N/A

Apr 2015 to May 2016 (1 year 1 month)
Inernational account advisor at Vodafone

Experience Details

Inernational account advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Feb 2013 to Jun 2014 (1 year 4 months)
Inernational account advisor at Teleperformance

Experience Details

Inernational account advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More then 1000 employees

Business Services - Other

N/A

Jul 2011 to May 2012 (10 months)
Sales and operation coordinator at The travel agency

Experience Details

Sales and operation coordinator

Tourism/Travel

Entry Level

N/A


Company Details

The travel agency

Cairo, Egypt

11-50 employees

Travel and Tourism

N/A

Oct 2010 to Jan 2011 (3 months)
Operation coordinator (intern) at Arab bank

Experience Details

Operation coordinator (intern)

Banking

Student

N/A


Company Details

Arab bank (multinational)

Cairo, Egypt

More then 1000 employees

Banking

N/A

Jul 2010 to Sep 2010 (2 months)

Education

BA in Tourism Guiding

Education Details

BA

Tourism Guiding

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Yehia Elrafie Language school

Egypt

2009

B / Very Good / 75 - 85%

N/A

Yehia Elrafie Language school
2009

Certifications

Pre-opening team
Jan 2016

Certificate details

Pre-opening team

Jan 2016

N/A

N/A

N/A

Royal Maxim Palace Kempinski

N/A

Training and Courses

Training/Course Details

Soft Skills

Apr 2015

Royal Maxim Palace Kempinski

N/A

This profile is fresh!
Last update 18 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdminstrationArab BankBankingBusiness Services - OtherCustomer ServiceCustomer-orientedEnglishFlexibleFood ServicesFrenchHRHindiHospitalityHotelsInernational Account AdvisorMicrosoft OfficeNegotiatorOperation CoordinatorOrganizerPre-opening TeamProblem SolverReadingResearchReservation SupervisorReservations AgentRoyal Maxim Palace KempinskiSales And Operation CoordinatorSoft SkillsSupportTelecommunicationsTeleperformanceTourismTourism GuidingTravelTravel And TourismVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Hindi

Hindi

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: Medium

:

1-3 years

HR

HR

: Expert

: High

:

1-3 years

adminstration

adminstration

: Advanced

: High

:

Less than 1 year

Key Skills

Negotiator, Customer-oriented, Organizer, Problem Solver, Flexible / Adaptive

Like Engy`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Engy's full profile and find more great talent and professionals to join your team.