EMMANUEL NWAIWU

Operations Manager – Marketplace (Project New Channels)

• Job Details:Designed operational frameworks for new channels (HORECA, BPC), improving order cycle efficiency by 35% and achieving 100% monthly sales targets. Trained and aligned 1PL/3PL partners, ensuring 95% schedule adherence and contingency planning for 15+ depots. Collaborated with finance and marketing teams to onboard 50+ distributors, boosting marketplace GMV by $3K/plan through predictive sales. Implemented TAT monitoring systems, reducing delivery delays by 20% and enhancing client reporting accuracy.

Cross-Country Project Logistics Manager (West Africa)

• Job Details:Optimized order fulfillment cycles, reducing transport costs by 18% while maintaining ISO compliance. Delivered daily analytics to senior leadership, enabling data-driven decisions to improve route mapping and inventory accuracy. Revamped route planning, cutting delivery lead times by 25% and enhancing MIS standardization across 10,000+ retail outlets. Partnered with demand planning teams to align product availability with market needs, achieving 99% fulfillment rates.

Project Coordinator – Logistics Specialist

• Job Details:Streamlined delivery schedules for 846 schools in Edo State, improving SLA compliance by 30% through vendor negotiations. Resolved 95% of logistical challenges by documenting processes and training 200+ staff on compliance protocols.