Basic Info

Eman Ibrahim

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Officer at Bank Audi

Experience Details

HR Officer

Human Resources

Experienced (Non-Manager)

● Acting as an advisor for employees regarding their salary deductions, attendance records, and vacation requests..
● Conducting orientation sessions for newly hired employees.
● Generating payroll reports based on employees' attendance records.
● Creating contracts and setting their type and duration according to the organization’s policy.
● Preparing HR letters, Business cards, and Name tags upon employees’ request.
● Generating periodical reports and trend analysis regarding the staff’s annual balance cost and absence rate.
● Handling salary deductions refund process according to the organization's policy.
● Acting as a system administrator for the time keeping, vacations and documents management module on HR System
and responsible for handling any issues or modifications in the attendance system.
★ Handled the attendance system transformation project from Hand Punch Machines to Finger Print Machines.
★ Initiated “The Welcome Box” project to give a better first impression for the newly hired employees and to
develop the Employees’ sense of Loyalty and Engagement.


Company Details

Bank Audi (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Nov 2015 to present (1 year 1 month)
Senior HR Assisant at Bank Audi

Experience Details

Senior HR Assisant

Administration

Experienced (Non-Manager)

Assisting the HR Director as requested.
Following up on the completion of tasks assigned by the HR director to the HR department's staff.
Handling inquiries & issues received by the HR director when possible or directing it to the responsible person.
Handling & negotiating for offers received by the HR director from service providers.
Supporting other HR functions:
Recruitment: Resourcing of candidates - Screening & filtering - Scheduling interviews & conducting phone screenings and first interviews - Handling aptitude exams - Writing candidate's evaluation forms - Creating candidates’ profile on system - Preparing data & reports for panel interviews - Reviewing medical check-up invoices.
Employee Services: Preparing resignations memos - Preparing newly hired reports.
Talent Management: Coordinating training programs & keeping the attendance of trainees when delegated - Summarizing and debriefing of assessment center exercises for assessors.
Employee Relations: Preparing internal communication mails & memos for the approval of trips and offers.


Company Details

Bank Audi (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jun 2015 to Nov 2015 (5 months)
Administrative Assistant at Servier

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

Connecting Cairo headquarter with Alexandria's branch.
Supporting the sales force.
Responsible for the office expenses.
Handling all HR related work for office boy (Attendance, Salary, Medical Insurance).
Collecting Resumes for job openings.
Filtering Resumes based on job requirements.
Scheduling interviews and contacting candidates.
Handling paperwork.
Handling all inbound and outbound calls.
Maintaining and organizing every single detail in the office.


Company Details

Servier (multinational)

Egypt

N/A

Pharmaceuticals

http://www.servier.com/

Sep 2013 to May 2015 (1 year 8 months)
Office Manager at Inter-Tech

Experience Details

Office Manager

Administration

Experienced (Non-Manager)

Handling daily business paperwork (Purchase orders, Price quotations).
Supporting the Sales department.
Responsible for budgeting & purchasing office needs for furnishing new office.
Managing collection agents and planning their schedules.
Recording employee’s attendance and assisting in the payroll process.
Searching for candidates to be interviewed for vacancies and contacting them.
Executing marketing campaigns
Maintaining and organizing every single detail in the office.
Handling all inbound and outbound communications


Company Details

Inter-Tech

Egypt

51-100 employees

Oil and Gas

N/A

Apr 2013 to Aug 2013 (4 months)
Customer Care Consultant at Sutherland Global Services

Experience Details

Customer Care Consultant

Customer Service/Support

Entry Level

Handling inbound calls from customers concerning their bills
Selling and up-selling the company’s products after resolving the customer’s issue
Achieving customer satisfaction target.


Company Details

Sutherland Global Services (multinational)

Egypt

More then 1000 employees

Outsourcing/Offshoring

N/A

Mar 2012 to Aug 2012 (5 months)
Free-lance Graphic Designer at Free-lance

Experience Details

Free-lance Graphic Designer

Creative/Design/Art

Entry Level

Creating various graphic designs and photographs either for printing or for web-


Company Details

Free-lance

Egypt

N/A

Graphic Design

N/A

Mar 2011 to Mar 2012 (1 year)
Trip Organizer at Freelancer

Experience Details

Trip Organizer

Hospitality/Hotels/Food Services

Entry Level

Planning trip programs.
Handling finances.
Communicating with clients.
Arranging deals with service providers.


Company Details

Freelancer

Egypt

N/A

Travel and Tourism

N/A

Nov 2011 to Jan 2012 (2 months)

Education

College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

Faculty of Commerce, Alexandria University, Egypt

Not specified

N/A

N/A

Faculty of Commerce, Alexandria University
2014 - 2015
College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

Alexandria University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Alexandria University
2014 - 2015
Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Zahraa Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

El-Zahraa Language School
2006

Training and Courses

Training/Course Details

Communication & Customer Service Skills

Mar 2012

Sutherland Global Services

N/A

Training/Course Details

Graphic/Web Design

Aug 2011

Premiere Art School

N/A

Training/Course Details

Photography

Jun 2011

Faculty of Fine Arts

N/A

Training/Course Details

Italian Language

Apr 2012

Italian Cultural Center

N/A

Training/Course Details

Office Management

Mar 2013

Inter-Tech

N/A

Training/Course Details

Competency Based Interviewing skills

Sep 2015

Job Master

N/A

Training/Course Details

Advanced Excel

Jul 2015

Egyptian Banking Institute

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdministrative AssistantAdobe DreamweaverAdobe FlashAdobe IllustratorAdobe IndesignAdobe PhotoshopAdvanced ExcelArabicBank AudiBankingBusiness AdministrationCommunication & Customer Service SkillsCommunicatorCompetency Based Interviewing SkillsCreativeCustomer Care ConsultantCustomer Relation Management DatabaseCustomer ServiceDesignDetails-orientedEnglishFood ServicesFree-lance Graphic DesignerFrenchGraphic DesignGraphic/Web DesignHR OfficerHard WorkerHits HR SystemHospitalityHuman ResourcesHuman Resources ManagementInternetItalianItalian LanguageMicrosoft OfficeOffice ManagementOffice ManagerOffshoringOil And GasOrganizerOrganizing & PlanningOutsourcingPharmaceuticalsPhotographyPlannerSenior HR AssisantServierSpanishSupportSutherland Global ServicesTravel And TourismTrip Organizer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Italian

Italian

: Advanced

: Advanced

: Advanced

: Intermediate

Spanish

Spanish

: Advanced

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Relation Management Database

Customer Relation Management Database

: Advanced

: High

:

1-3 years

Hits HR System

Hits HR System

: Advanced

: High

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: Little

:

1-3 years

Adobe Flash

Adobe Flash

: Beginner

: Medium

:

1-3 years

Adobe Dreamweaver

Adobe Dreamweaver

: Little knowledge

: Little

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Organizing & Planning

Organizing & Planning

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources Management

Human Resources Management

: Advanced

: Extreme - I love it!

:

1-3 years

Graphic Design

Graphic Design

: Intermediate

: High

:

1-3 years

Photography

Photography

: Intermediate

: High

:

1-3 years

Administration

Administration

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Communicator, Hard worker, Organizer, Details-oriented

Online Presence

http://eg.linkedin.com/pub/eman-ibrahim/40/978/11/https://www.facebook.com/eman.ibrahim.3958914

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