Basic Info

Eman Al-rashidi

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Service Agent at Efinance

Experience Details

Call Service Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Efinance

Egypt

101-500 employees

Consumer Services

N/A

Dec 2016 to present (7 months)
Customer Service Advisor at Vodafone UK

Experience Details

Customer Service Advisor

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Consumer Services

N/A

Aug 2016 to Nov 2016 (3 months)
Office Coordinator at Media Art Studio

Experience Details

Office Coordinator

Customer Service/Support

Experienced (Non-Manager)

* Handling customer and students problems and answering their inquiries .
* Make sure the courses lab are ready for the courses .
* Maintains Customer records by updating account information .


Company Details

Media Art Studio

Alexandria, Egypt

1-10 employees

Education

N/A

May 2013 to Jun 2015 (2 years 1 month)
Private Tutor at Rockdal

Experience Details

Private Tutor

Education/Teaching, Training/Instructor

Entry Level

*I have worked with a Japanese child teaching her English,
Job Duty;

* Work with her to improve her skills in English subject .
* Prepare lessons, and assign and correct homework .
* Evaluate her progress and discuss the results with her parents.


Company Details

Rockdal

Cairo, Egypt

51-100 employees

Recruitment and Staffing

N/A

Aug 2011 to Mar 2013 (1 year 7 months)

Education

Bachelor's Degree in Social work

Education Details

Bachelor's Degree

Social work

The Higher Institute of Social Work, Egypt

Not specified

N/A

N/A

The Higher Institute of Social Work
2003 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alexandria Experimental secondary school

Egypt

2002

Not specified

N/A

Alexandria Experimental secondary school
2002

Certifications

Certificate details

AMIDEAST English Course

Sep 2010

85% out of 100%

N/A

N/A

AMIDEAST

I have finished the last advanced level there , which is level 13 .

Training and Courses

Training/Course Details

Human Resourses Course

Dec 2010

TAG Training Center

The course was a 10 days brief and basics about Human Resourses .

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AMIDEAST English CourseAdaptiveArabicCall Service AgentClassic MusicCommunicatorConsumer ServicesCustomer ServiceCustomer Service AdvisorEducationEnglishFlexibleHard WorkerHistoryHuman Resources (HR)Human Resourses CourseICDLInternet SurfingOffice CoordinatorPrivate TutorReadingRecruitment And StaffingSocialSocial WorkSupportTeam PlayerVodafone UKVoice ActiningVoice Over Talent

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

ICDL

ICDL

: Intermediate

: High

:

Less than 1 year

Human Resources (HR)

Human Resources (HR)

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Voice Over Talent

Voice Over Talent

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Flexible / Adaptive, Social, Team Player

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