EA

Eman Alaa Ahmed

Service Assurance - Global Front line Support Engineer - Application Team at Vodafone Egypt

Faisal, Giza, Egypt

Work Experience

  • Service Assurance - Global Front line Support Engineer - Application TeamFull Time

    Vodafone Egypt

    Apr 2013 - Present -12 yrs, 4 months

    Egypt

    • Job Details:Provides Global IT support for

  • traineeInternship

    Systel Motorola

    Jun 2010 - Jul 2010 -1 month

    Egypt , Giza

    • Job Details:Trainee in systel motorola egypt attending technical sessions field work in company fields

  • traineeInternship

    Telecom Egypt

    Jun 2009 - Jul 2009 -1 month

    Egypt , Cairo

    • Job Details:Trainee in Telecom Egypt dealin with different engineering services provided by the company telecommunication field sattelite communication

    • Education

    • Bachelor's Degree in Engineering ( Communication Eng.) - credit hours system

      Cairo University (CU)

      Jan 2007 - Jan 2012 - 5 yr

    • High School - Thanaweya Amma

      Gamal Abd ElNasser Language Experimental school

      Jan 2007 

    Skills

    • computer
    • Internet
    • Microsoft Office
    • ICDL
    • Communication
    • ITSM
    • GSM
    • Human Resources (HR)
    • Telecommunication
    • Information Technology (IT)
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    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • French

      Beginner

    Training & Certifications

    • Marketing Diploma

      2013

    • ITIL Foundation

      2013

    • customer relationship managment

      CMD·2012

    • Marketing

      Cairo University·2010

    • matlab

      cairo university·2009
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