Emad Abou Zeid

Solutions ArchitectFull Time

• Job Details:Al-Hadbania Trading Co., Amnest Group, KSA: Sep’18 - Present Solutions Architect Manager Accountabilities  Analysing the technology environment  Gather Functional Requirements, Review, interpret and respond to detailed business requirements specifications (BRS)  Defining features, phases, and solution requirements  Matching solutions with the corporate environment processes to meet the requirements of all stakeholders  Develop Specifications of the BRS and Lead Development Teams  Develop, test and implement technology solutions and report on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes  Supporting the project(s) and products in the environment  Compliance with non-functional requirements (as quality attributes) through analyzing performance, maintainability, scalability, usability, and reliability of the solution/product  Controlling solution implementation & development

Enterprise Solutions ArchitectFull Time

• Job Details:Strategy Creation, Implementation and Review  Advises the Director General, on strategic business development and key corporate planning issues and makes recommendations on major business decisions  Guides and implements the overall strategic and operational plan of the operations division and ensures that all functions run efficiently and effectively  Ensures the implementation of the operations division strategy remains in alignment with the overall strategy and in accordance with best practices and industry standards for quality, project and change management  Participates in major long and medium-term decisions and strategies, particularly where the operations division has a major influence on the competitive advantage and profitability Project Champion  Champions key and strategic projects and ensures that they are efficiently planned and delivered to time, cost and progress is tracked, communicated and escalated, and requisite actions taken, as necessary  Mentors and supports business and technical managers on major projects that are of strategic significance to ensure quality and timely delivery Client Development and Management  Effectively builds and optimizes sustainable and profitable relationships with key clients  Identifies key decision makers and leverages opportunities to promote and sell company products and services  Monitors operations to ensure that they meet and exceed the service levels agreed upon with key clients and conform to relevant technical and security standards while remaining within budgeted cost  Conduct analysis to determine how to solve business problems/opportunities through process improvement, systems enhancement, user training and/or software procurement.  Design, develop, and implement software application solutions for other departments in committed turn-around times with a sense of urgency. Budgeting and Reporting  Prepares and recommends operations budget and monitors financial performance versus the budget so that anticipated costs/revenues, and areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon People Management and Resourcing  Maintains management responsibility for all operation division employees maximising their job satisfaction and monitoring performance and learning and development requirements  Leads these processes effectively for his/her direct reports– sets individual objectives, recruits qualified staff, manages performance, develops and motivates staff, providing formal and informal feedback / appraisal to maximise subordinate and functional performance  Mentors the team and providing 'hands-on' technical leadership as required  Ensures all employees within the team obtain the necessary level of training  Determines manpower budgets and recommends appropriate levels of sourcing, ensuring adequate provision has been made for the effective execution and completion of all activities Policies, Systems, Processes and Procedures  Recommends improvements to policies, procedures and processes and implements approved policies, processes, procedures and instructions  Monitors adherence to polices, systems, processes and procedures so that work is carried out in a controlled manner  Coordinates audits for various regulatory purposes and ensuring the operations division’s compliance with all norms  Understand and embrace the corporate information security framework and perform duties according to the policy, procedures, standards and guidelines and ensure the department follows these framework Quality Management and Continuous Improvement  Ensures compliance to all relevant quality management procedures and controls to guarantee compliance and delivery of high quality products/service  Stimulates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account best practices, improvement of business processes, cost reduction and productivity Improvement  Manage partnership of SAP B1 & Oracle Technology and products.  Manage the projects of the customers  Responsible for the implementation and control projects  Implemented & Delivered SAP B1, 6 projects E2E

Enterprise Solutions ArchitectFull Time

• Job Details:Company Management  Ensuring the business operates within the company's mission statement  Reviewing working practices to ascertain if it is successful and if not, devise an alternative  Approves and monitoring the business plans  Prioritize IT projects within the company  Directing internal operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise and business.  Monitoring revenue margins and worker productivity, as well as implementing new directives for growth  Driving the business to increase profits. Support Services  Provide technical support services to the company for all IT related technology  Negotiate and establish appropriate SLA, OLA for support staff / stakeholders  Insure that the IT infrastructure is sufficient for the current size and growth of the company  Investigating customer satisfaction Financial Resources  Create and justify the next budget  Monitors expenditures and maintains the current budget  Approve / disapprove costs  Owns segmentation/migration plan for business profitability People Resources  Manages all resources required for business, including technology and people  Supervise infrastructure / tech support contractor  Supervises lead project personnel, developers, system analysts, technical support staff, and other support staff as necessary on projects or plans  Provides orientation and on-going training, mentoring and coaching to existing subordinates  Establishes expectations and provides employee performance feedback on an on-going and annual basis  Assists subordinates in establishing goals  Evaluates subordinates' goal achievement through conferences or informal meetings  Makes decisions regarding subordinate's employment probationary / trial period Risk Management  Insure that appropriate contracts are signed with contractors and employees (services, non-disclosure, non-competition, performance, etc.)  Stay informed of overall business activities within the company  Stay informed about current technology and advancements Other  Targeting specific areas in which may need to improve operational efficiency  Identify and promote the use of new technology where appropriate  Maintain relationships with management and key staff Significant Highlights  Instrumental in scoping potential impact on the execution of the new open source technology and digital marketing solutions development and policy-making for the partnership with open sources software company’s.