Emad Atef Hegazy

Senior IT System AdministratorFull Time

• Job Details:Respond to requests for technical assistance in person, via phone, and electronically. Through manage engine helpdesk • Design and install and configure Hyper-V servers, Mange Hyper-V cluster and ESXI hosts, backup, regular updates and maintenance. • Perform regular maintenance for servers (HPE, DELL, Blade systems, IBM V7000 SAN Storage, HPE, Cisco Catalyst 3700, 3500 Series Core switch, Aruba Wi-Fi Controller, Cisco Call Manger, Aver Cameras surveillance, Xerox and Canon Printers • Manage Kaspersky Security Center, unified management console, providing the administrator with broad, holistic visibility, remotely deploy Kaspersky on network endpoints devices, centrally manage Kaspersky protected devices and Monitor security status and report on events and vulnerabilities. • MCSE knowledge. Active directory, DNS, DHCP, Group Policy – Office 365 Admin Center – exchange server 2016 - SCCM - SCOM • Respond to requests related to CUCM, CCM, and Variphy reporting system. • Office 365 Suite Enterprise mail, Symantec Backup Exec, SAN Storage, FortiGate Firewall, Draytek Vigor devices, Aruba Access Point Hardware Controller. • implement firewall rules to allow and deny some TCP/UDP Connection and services

Senior IT SpecialistFull Time

IT SpecialistFull Time

• Job Details:Provide help desk support and resolve problems to the end user’s satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Modify configurations, utilities, software default settings, etc. for the local workstation. Assist with onboarding of new users Install, test and configure new workstations, peripheral equipment and software. Manage PC setup and deployment for new employees using standard hardware, images and software.