Emad Mohamed Attia

IT ManagerFull Time

IT ManagerFull Time

• Job Details:• In Charge of Oberoi Sahl Hasheesh, Oberoi Zahra, and Oberoi Philae Nile Cruisers. •• Led forty large-scale projects with a collective budget of $20M both of which were closed on time and under budget by an average of 15%. • Worked closely with executive, engineering, marketing, product, and sales teams to define the scope of each project and the schedule of deliverables. • Implemented rigorous monitoring KPIs for IT teams. • Implemented rigorous system for maintenance systems decrease cost of AMC by 27%. • Set up and maintained VMWare & Amazon Backup which allowed for 100% data redundancy and no loss of data. • Automated repetitive, manual tasks to save the organization over 300 hours of manual effort each month. • Deployed and maintained AWS Direct Connect & VPC to improve bandwidth throughput and reduce network costs between branches by 17% on average • Working closely with other team leaders led the budgeting process for all IT-related projects in all property in Egypt.

IT ManagerFull Time

• Job Details:• Led opening Project with a collective budget of $2M both of which closed on time and under budget by an average of 12%. • Acted as the liaison between Operation, Marketing, and sales teams to understand customer demand for the new facility and prioritize the SWAT Approaches roadmap to manage the competition. -To assist the General Manager, Director of Finance, Department Heads and users for the effective operation of Property Management system ,Network, PC's and other systems. -Conduct relevant periodic training and refresher training courses for the users. -Inspect Micros and computer installed in different department & outlets. -Attend to tasks and projects assigned by the Director of Finance. -Monitor and control usage of direct line. -Designs form to be used in Opera PMS, and other internal control systems. -Issue policies and guidelines. -Coordinates with project office on office layout and cabling. -Reviews existing procedure. -Reviews user rights. -Should be available 24 hrs. on call. -Plan and implement technology related processes, systems, and telecommunications. -Maintain IT systems, management of software & hardware, 24-hour coverage for hotel. -Produce strategic, tactical IT business plans, capital & operating budgets. Analyze software and hardware problems to detect/correct deficiencies, malfunctions and irregularities. -Prepare, recommend, and implement procedures designed to ensure data back-up and recovery, protect database from loss or damage in case of system failure. -Manage contracts with IT vendors, consultants, service providers, review maintenance contracts to ensure accuracy and project completion. -Report status of IT operations to Executive Committee. -Evaluate and define hotel and user requirements to determine feasibility of requested enhancements. -Installation of software and hardware upgrades, compliance with corporate and legal requirements related to software licensing agreements. -Focus on future business needs and profitability. -Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards. -Schedule routine preventive maintenance, daily clerical functions regarding integrity of computer systems.