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Emad Mohamed Hamdi

Digital Transformation Head

Mokattam, Cairo, Egypt

Work Experience

  • Digital Solutions Senior ManagerFull Time

    Sodic

    Sep 2022 - Present -2 yrs, 11 months

    Egypt

    • Job Details:- Heading Technology Digital Team - Participating in SODIC Digital Transformation Journey following Al Dar-Abu Dhabi roadmap. - Community management solution , Facility management solution , sales virtualization solution.

  • Customer Management Solutions Manager / Business AnalystFull Time

    B.tech

    Sep 2016 - Present -8 yrs, 11 months

    Egypt , Cairo

    • Job Details:Business Solutions Supervisor and Project Manager mainly in Dynamics CRM , GP , Axapta

  • Senior Business Applications Consultant – Axapta ERPFull Time

    Food Industry

    Jun 2014 - Aug 2018 -4 yrs, 2 months

    Egypt , Cairo

    • Senior Business Applications Consultant / Project LeadFull Time

      Saint-gobain

      May 2010 - Sep 2016 -6 yrs, 4 months

      Egypt , Giza

      • Job Details:I have been working under IT manager for 5 years in Saint Gobain multinational company and participated in all managerial tasks. I have been participating in all managerial meetings & have the main role in all business & technical actions. I have a direct contact with top Managers in order to follow up the corresponding system status and confirm the business needs are met. I have been participating in implementing & supporting all systems including ERP , CRM , SharePoint & HR systems supporting 3 Factories and 1 Head Office. Beside this I participated in agreement on contract details with vendors and system suppliers. and also being responsible for IT auditing and putting procedures then apply and follow them with the business users.

      • Education

      • MBA in Global Business

        ESLSCA Business School

        Jan 2016 - Jan 2019 - 3 yr

      • Bachelor's Degree in Comuter Science

        Ain Shams University (ASU)

        Jan 2003 - Jan 2007 - 4 yr

      • High School - Thanaweya Amma

        Sheben Kanater Youth School

        Jan 2003 

      Activities

      • Senior Wen/Mobile Developer at Bern

        Volunteering

        Dec 2011 - Jun 2012 -6 months

      Achievements

      Finished MBA @ESLSCA Business School October 2019 Finished Diploma @ ESLSCA Business School on Dec 2017 Being CRM Solutions Manager and ERP owner and make a success of such implementations. Lead big part of Business Transformation projects ex: Customer Loyalty , NPS , Customer Social Engagement , After Sales Services , Customer Social Engagement Solution , BTECH Knowledgebase

      Skills

      • Microsoft Visual Studio
      • InfoPath 2010
      • Dynamics Connector
      • ERP
      • Microsoft SQL Server
      • Dynamics CRM
      • AX Dynamics
      • Business Engagement
      • Customer Experience
      • Software Development
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      Languages

      • Arabic

        Advanced

      • English

        Advanced

      Training & Certifications

      • ITIL

        New Horizons·2016

      • PMP Exam preparation training

        ExpertWave·2015

      • Microsoft Dynamics Axapta 2012 Development I & II

        Right Group·2015

      • Finance For Non-Financial Managers

        American Chamber of Commerce in Egypt·2014

      • Microsoft SharePoint 2010 / Infopath / Workflows

        Nile.com·2014

      • Microsoft CRM 2011

        New Horizons·2012

      • Microsoft Dynamics Axapta 2009 Financials i&ii

        Right Group·2011

      • MCAD

        ITEgyptCoorp·2005

      • MCAD

        Microsoft·2005
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