Elza wagih Naim

Account Manager- (MEA Region- ) at “ Oracle ”Full Time

• Job Details:- Currently working as a Support Renewal Advisor where I am responsible for timely - renewing support contracts for both Hardware and Software for medium and top - accounts in MEA region. - Preparing quotations and presenting them to the customers and managing them through - the approval process. - Negotiating and commercial management of the accounts. - -Maintaining good relationships between Oracle, its customers and business partners. - Accurately forecast business targets. - Producing Management reports on regional support Renewals business. - Managing customers’ escalations. - Identifying and transferring leads to sales representatives. - Travelling for customers’ meetings.

Partner Marketing SpecialistFull Time

• Job Details:- Communicating with target audiences and managing customer relationships. - Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs. - Liaising with designers and printers. - Organizing photo shoots. - Arranging the effective distribution of marketing materials. - Maintaining and updating customer databases. - Organizing and attending events such as conferences, seminars, receptions and exhibitions. - Sourcing and securing sponsorship. - Conducting market research, for example using customer questionnaires and focus groups. - Contributing to, and developing, marketing plans and strategies. - Managing budgets. - Evaluating the effectiveness of all marketing activity. - Monitoring competitor activity. - Supporting the marketing manager and other colleagues