Basic Info

Ahmed ELfakharany

15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Customer Excellence Manager Egypt, Libya and Yemen at Bayer

Experience Details

Customer Excellence Manager Egypt, Libya and Yemen

Pharmaceutical

Manager

Define and implement key performance indicators measurement to track business performance and sales team activities by detailed analysis to campaign outcomes.
 Managing BCC Customer Excellence program implementation in Egypt & Egypt plus countries.
 Analyze sales data and ensure stock level through obtaining necessary information from the agents/distributors
 Update Management with reports on sales force performance, coverage and achievements on monthly basis
 Responsible for the efficient implementation of the analytical dashboard within the sub- region to ensure maximum benefit for the organization including sales and stock level tracking compared to the defined budget
 Identify desired support levels to organization and staff appropriately.
 Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
 Maintenance of database: update database with ecommerce, mail scrubbing, updating of list, reconciling duplications, etc.


Company Details

Bayer (multinational)

Egypt

51-100 employees

Pharmaceuticals

N/A

Oct 2015 to present (1 year 2 months)
Business unit manager at Copad Pharma

Experience Details

Business unit manager

Pharmaceutical

Manager

 Leading the field force and sales managers to achieve company targets and objectives.
 Follow up sales on country level and increase market share for company products.
 Follow up of marketing activities and their ROI
 Responsible for new launches and availability of products.
 Managing budget, resources and target break down.
 Hiring, recruiting and training of subordinates.
 Follow up stock levels, distributers and production.
 Establish partnership with HCP.


Company Details

Copad Pharma

Cairo, Egypt

101-500 employees

Pharmaceuticals

N/A

Apr 2016 to present (8 months)
Business development Account manager – Middle East region at Cegedim (currently acquired by IMS Health).

Experience Details

Business development Account manager – Middle East region

Pharmaceutical

Manager

Acts the main point of contact between the customer and cegedim.
 Responsible on managing all sales issues of the CRM solutions to existing and new accounts.
 Customizing the most fitting solutions according to the accounts need including ratings, dashboards, segmentation, etc.
 Conducting Demos and training sessions for customers and end users.
 Collaborate with regional sales teams to ensure customer satisfaction.
 Follow up of payments, invoices, subscription renewals and/or any change orders for the customer.


Company Details

Cegedim (currently acquired by IMS Health).

Egypt

11-50 employees

Pharmaceuticals

N/A

May 2014 to Sep 2015 (1 year 4 months)
Sales manager at Bioderma

Experience Details

Sales manager

Pharmaceutical

Manager

N/A


Company Details

Bioderma

Egypt

N/A

Pharmaceuticals

N/A

Mar 2013 to Apr 2014 (1 year 1 month)
Territory manager at Pfizer

Experience Details

Territory manager

Pharmaceutical

Experienced (Non-Manager)

N/A


Company Details

Pfizer

Egypt

501-1000 employees

Pharmaceuticals

N/A

Jul 2010 to Dec 2012 (2 years 5 months)

Education

Bachelor's Degree in pharmaceutical

Education Details

Bachelor's Degree

pharmaceutical

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
1995 - 2000

Training and Courses

Training/Course Details

presentation skills

Jan 2007

pfizer

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AnalyticalArabicBayerBusiness Development Account Manager Middle East RegionBusiness Unit ManagerBusiness-orientedCommunicatorCompetitionCustomer Excellence Manager Egypt, Libya And YemenEnglishLeaderMicrosoft OfficePharmaceuticalPharmaceuticalsPresentation SkillsSalesSales ManagerSupportiveTerritory Manager

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Business-oriented, Communicator, Supportive

Online Presence

https://eg.linkedin.com/in/ahmed-elfakharany-97a42523

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