Gaber Ibrahim Moatamed

IT Specialist at Teleconnect Contact Center

Maadi, Cairo, Egypt
  • Technical Support
  • Computer Network
  • HelpDesk
  • HelpDesk
  • Activation Specialist

Work Experience

IT SpecialistFull Time

Teleconnect Contact Center

November 2017 - Present • 6 yrs, 5 months

Activation, consumer risk Full Time

Orange Egypt Dsl

December 2015 - September 2017 • 1 yr, 9 months

Technical Support ADSLFull Time

XCEED

June 2015 - December 2015 • 6 months

HelpDeskFull Time

Hi-Tech

May 2008 - May 2013 • 5 yrs

Education

  • BA in english

    Faculty of EducationJan 2008 to Jan 2013 · 5 Years

  • High School - Other

    abdelmoneim reyad secondry school Jan 2008

Skills

Tools and Fields of Expertise

  • Technical Support
  • Computer Network
  • HelpDesk
  • HelpDesk
  • Activation Specialist
  • Customer Care
  • MCSA
  • CCNA
  • Customer Service
  • Mikrotik Router
  • Customer Service
  • Save and fillfullment Customer
  • Microsoft Office
  • MCSA
  • Microsoft SQL Server

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • Elastix Voip server

    Teleconnect·2017

  • Ethical Hacking

    Self study·2017

  • Save and fillfullment

    Orange Egypt ·2017

  • MCSA

    Self Study·2016

  • Customer Service

    Orange Egypt ·2015

  • CCNA

    Self Study·2015

  • SQL Server 2008

    Pioneer·2012

  • Mikrotik

    Self study·2011

  • HelpDesk

    Future Academy ·2010

  • ICDL

    Future Academy·2008
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