Khaled Elabd

Co-founder and Chief Operating OfficerFull Time

• Job Details:- Cofounded NRBY.co. A web-based application allowing users to search for shopping deals near their location using geotargeting. - Central role involves market research analysis, business development and marketing. - Liasing with potential clients tapping into Whistler's known key strategic destination as a tourist town and shopping centre attracting interest from various clients while focusing on expanding operations to the Egyptian market. - Working on developing and planning of application to satisfy consumer and merchant demands to ensure rapid signup and growth.

Client Success ManagerFull Time

• Job Details:- Overseeing all daily operations of the customer service department and ensuring clients' adoption and satisfaction are the cornerstone of the business objectives. Maintained a NPS overall customer satisfaction score of "excellent". - Chief Analyst Officer: Revamped business reports and key metrics by simplifying the user input process through automation resulting in improved numbers accuracy and input efficiency. - Researching new and innovative business strategies through continuous learning and promoting on-going training with the customer service department helping the business adopt new innovative techniques to disrupt the market.