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Ehab Salem

Ehab Salem - IT Pro

Sidi Gaber, Alexandria, Egypt

Work Experience

  • IT ManagerFull Time

    Alyousr Hospital - KUC

    Feb 2019 - Present -6 yrs, 5 months

    Egypt , Alexandria

    • Job Details:Deploying and Managing the following systems Microsoft Systems (Windows Server, Exchange, SQL Server, WSUS). Networking (Switches - Cisco - VLANs - Wi-fi Internet Access, Firewalls (Sophos XG). Anti-Virus (SEP) Backup, Recovery, & Replication (Veeam) Virtualization (VMware) Deploying and Managing HMIS (MISKA) - Including Finance, Attendance, and HR Deploying and enforcing IT/IP security policies and best practices. Complete CCTV Coverage Supporting 100+ users (65 PCs)
  • IT ManagerFull Time

    Cargill

    Jun 2004 - Mar 2015 -10 yrs, 9 months

    Egypt

    • Job Details:NVOC IT MANAGER IT ServiceDesk & Support Manager Cargill Egypt & Dubai Cargill EMEA Compliance Coordinator – IT Process Super User (MEA) • Established all the company's IT infrastructure (almost from scratch): Modems, routers, switches, connectivity, servers, software, printers, Network fax/scanner, and workstations. • Installed Windows Server, ISA server, Exchange Server, Web Filtering & Reporting, Symantec Multi-Tier Protection (Antivirus, Anti-SPAM, Anti-Spyware, and Personal Firewall). • Installed Cisco PIX firewall and a secured wireless network. • Linked company branches via WAN/VPN along with VOIP. • Implemented an Oracle based Logistics System. • Implemented Time and Attendance, Telephone tracking systems (based on SQL Server). • Installed the company’s intranet Website (WebGUI and MS Sharepoint Services). • Implementing a specialized HR system (Intercom Enterprise HRMS) • Implemented and enforced IT/IP security policies and best practices. • Supporting 270+ users in Egypt & Dubai (4 locations) with diverse setups and applications. • Responsible for EMEA Technology Asset Manager (TAM) • Supporting IT Staff in GOSCMA: training, consultancy, and guidance • Key to success of Remedy implementation in GOSCMA • Performance Measurement and improvement for GOSCMA IT
  • IT ManagerFull Time

    Jamjoom Vehicles & Equipment

    Sep 1998 - Sep 2002 -4 yrs

    Saudi Arabia , Jeddah

    • Job Details:• Changed the 20 years old NCR System to an advanced fully computerized Oracle system (ERP) using a UNIX server as the Data server, Windows 2000 as the application server. • Linked all company branches worldwide via FR/VPN and Terminal Service along with VOIP. • Installed the company’s intranet and Website along with office collaboration, mail, and internet access using Microsoft SBS 2000 server. • Adopted and Implemented a CRM solution (Goldmine). • Lead a major qualifying training program for all company personnel.
  • Technical Support ManagerFull Time

    Jamjoom Advanced Technology

    Jan 1994 - Sep 1998 -4 yrs, 8 months

    Saudi Arabia , Jeddah

    • Job Details:• Customer Support Follow-up and consultancy. • New software and hardware evaluation. • Prepared and lead shows, seminars and exhibitions. • Lead teamwork for network/Intranet/mail installations. • Prepared and conducted training. • Advisor for dealers and sales department.
  • Education

    • BSc in Nuclear Engineering

      Alexandria University (ALEXU)

      Jan 1981 - Jan 1986 - 5 yr

    • High School - Thanaweya Amma

      Saint Marc

      Jan 1981 

    Skills

    • Microsoft Windows
    • Information Technology (IT)
    • IT
    • Microsoft Office
    • Microsoft SQL Server
    • Networking
    • ERP
    • Oracle

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Advanced

    Training & Certifications

    • ITIL v3 Foundation

      Alexa·2015
    • ITIL OSA

      SkillSoft·2015
    • ITIL v3 Foundation

      Synergy·2010
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