Basic Info

Ehab Mahfouz

13 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

IT Technical Manager at MCV - Manufacturing Commercial Vehicles

Experience Details

IT Technical Manager

Operations/Management

Manager

 Managing the IT Site Infrastructure Services.
 Develop budgets and plan for new equipment purchases.
 Projects planning and execution to ensure adherence to budget, schedule, and scope.
 Hire, plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
 Maintains staff by recruiting, selecting, orienting, training, set objectives, and team coaching.
 Responsible for delivering new/modified projects from the development team to the end-user.
 Applying ITIL methodologies and standards in our process and procedures.
 Handle complaints, escalations, etc.., and consistently delivers high-quality services to our company.
 Manages quotes and price comparisons on replacement network devices, servers and applications.
Projects:
1. Service Desk ticketing system implementation with ITIL framework.
2. VMWare farm migration to new H/W and installing new SAN storage.
3. SAP R/3 4.7 upgrade to ECC6 EHP 5.
4. SAP Unicode conversion.
5. SAP Solution Manager configuration.
6. Upgrade exchange 2007 to exchange 2013.
7. Renovation of LAN and WAN.


Company Details

MCV - Manufacturing Commercial Vehicles

Egypt

N/A

Manufacturing

N/A

Dec 2011 to present (5 years)
SAP Basis consultant at HP Enterprise Services

Experience Details

SAP Basis consultant

IT/Software Development

Experienced (Non-Manager)

SAP ECC6 implementation.
 SAP Basis and security Support and solving customer incidents and change requests.
EHAB MAGDY MAHFOUZ 2
 Create and maintain SAP Security roles and profiles within the SAP landscape in support of on-going projects and daily operations.
Offshore Support Projects:
1. SMB- UK Project - Supporting companies (Fuji Film, DSM Neo Risens, Cotton Traders and KemFine).
2. Orange Switzerland.
Customer-Facing Projects:
3. AUC Stabilization Project - Migrating the old landscape to new one.
4. Suez Oil Company (SUCO).


Company Details

HP Enterprise Services (multinational)

Egypt

N/A

Information Technology Services

N/A

Oct 2009 to Nov 2011 (2 years 1 month)
System Engineer Team Leader at MCV - Manufacturing Commercial Vehicles

Experience Details

System Engineer Team Leader

IT/Software Development

Experienced (Non-Manager)

 Domains controllers’ administration and maintenance. (AD, DNS, DHCP, IIS, Group policy)
 Mail system administration and maintenance using Microsoft Exchange server 2003/2007.
 System Backup.
 LAN/WAN management using Juniper and CISCO routers and switches.
 Securing the companies LAN with Fortigat firewall.
 SAP System installation (ERP, AS, Content Server, ITS and SQL).
 SAP Basis actives: transports, system landscape, client copy, apply support packages, kernel updates, printer administration, roles, authorization structuring and users administrations.
 SAP Monitoring: CCMS alerts, system logs, ABAP dumps and Housekeeping.


Company Details

MCV - Manufacturing Commercial Vehicles

Egypt

More than 1000 employees

Manufacturing

N/A

Nov 2003 to Oct 2009 (5 years 11 months)
System Administrator at Consolidated Contractors International Company

Experience Details

System Administrator

IT/Software Development

Entry Level

 City Stars project and Cairo north power station project.


Company Details

Consolidated Contractors International Company (multinational)

Egypt

N/A

Construction - Residential & Commercial/Office

N/A

Jan 2001 to Dec 2003 (2 years 11 months)

Achievements


•Managing the IT Site Infrastructure Services
•Develop budgets and plan for new equipment purchases
•Projects planning and execution to ensure adherence to budget, schedule, and scope
•Hire, plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals
•Maintains staff by recruiting, selecting, orienting, training, set objectives, and team coaching
•Responsible for delivering new/modified projects from the development team to the end-user
•Applying ITIL methodologies and standards in our process and procedures.
•Handle complaints, escalations, etc., and consistently delivers high-quality services to our company
•Manages quotes
Projects
1.ServiceDesk ticketing system implementation with ITIL
2.VMWare farm migration to new H/W and installing new SAN storage
3.SAP R/3 4.7 upgrade to ECC6 EHP5
4.SAP Unicode conversion
5.Renovation of LAN WAN
6.Upgrade exchange 2007 to exchange 2013


Education

MBA in Masters Of Business Administration

Education Details

MBA

Masters Of Business Administration

ESLSCA Business School, Egypt

Not specified

N/A

N/A

ESLSCA Business School
2015 - 2017 (Expected)
Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems, General

sadat academy, Egypt

Not specified

N/A

N/A

sadat academy
1996 - 2001
High School - Thanaweya Amma

High School Details

Thanaweya Amma

hafiz ibrahim language school

Egypt

1996

B / Very Good / 75 - 85%

N/A

hafiz ibrahim language school
1996

Certifications

ITIL V3
Jul 2009

Certificate details

ITIL V3

Jul 2009

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

PMP : Project Management Professional

Jan 2014

ss

N/A

Training/Course Details

Maintaining A Microsoft SQL server 2005

Jan 2007

Synergy

N/A

Training/Course Details

Microsoft Exchange Server 2003, 2007

Jan 2006

Synergy

N/A

Training/Course Details

Microsoft Certified System Engineer

Jan 2003

VISION

N/A

Training/Course Details

CCNA: Cisco Certified Network Associate

Jan 2001

Logic

N/A

This profile is fresh!
Last update 14 days ago.

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Profile Skills and Keywords

ArabicCCNA: Cisco Certified Network AssociateConsolidated Contractors International CompanyConstruction - Residential & CommercialCreativeData Center ManagementEnglishGeneralHP Enterprise ServicesITIT ManagementIT OperationsIT Technical ManagerITILITIL V3Information Technology ServicesLeaderMBAMaintaining A Microsoft SQL Server 2005ManagementManagement Information SystemsManufacturingMasters Of Business AdministrationMicrosoftMicrosoft Certified System EngineerMicrosoft Exchange Server 2003, 2007Microsoft ProductsOfficePMP : Project Management ProfessionalProblem SolverProject ManagementSAPSAP BasisSAP Basis ConsultantSoftware DevelopmentSupportiveSystem AdministratorSystem Engineer Team LeaderTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

ITIL

ITIL

: Expert

: Extreme - I love it!

:

More than 7 years

IT Operations

IT Operations

: Expert

: Extreme - I love it!

:

More than 7 years

Data Center Management

Data Center Management

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft products

Microsoft products

: Advanced

: Extreme - I love it!

:

More than 7 years

SAP

SAP

: Advanced

: Extreme - I love it!

:

More than 7 years

SAP Basis

SAP Basis

: Advanced

: Extreme - I love it!

:

More than 7 years

IT Management

IT Management

: Advanced

: Extreme - I love it!

:

5-7 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

IT Management

IT Management

: Expert

: Extreme - I love it!

:

5-7 years

SAP

SAP

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft

Microsoft

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Advanced

: High

:

5-7 years

Key Skills

Leader, Creative, Problem Solver, Team Player, Supportive

Online Presence

www.linkedin.com/in/ehab-mahfouz-2693088

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